Preplacement Specialist

Gather supporting documentation to manage discrepancies and help expedite clearance.

• Audit all completed requirements and determine eligibility for placement.

• Electronically file requirements to be reproduced for audits.

• Monitor overall turnaround times within assigned client portfolios to escalate opportunities for reduced process and timelier results.

• Perform additional program support activities as presented by management, which could include focus groups, collaboration meetings, special projects, etc.

• Maintain/update any program tracking logs.

What You'll Need

• AA or equivalent job experience.

• 1+ years' experience background verifications customer service or similar high volume customer service position. Detailed and customer service oriented providing not only point solutions but education of customers; works well in team environment.

• Proficient in MS Office suite (outlook, excel and word).

• Excellent written and verbal communications skills are required to develop manage these processes and ability to work in an environment that is ever changing.

• Strong understanding of customer service and/or technical support service.

• Ability to interact and communicate with customers of varying levels of expertise.

• Strong interpersonal skills, working well with key stake holders; team organization skills.

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location.
$37,000.00 - $56,000.00

We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half's Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.