AI Specialist/Data Scientist - Solution Engineering

the evangelisation and positioning of the full Salesforce portfolio of existing, new and still to be released products and capabilities across the machine learning and LLM/GPT domains. The individual will work within the EMEA North Solution Engineering architecture practice and their time will be spent primarily in external prospect and customer engagements, with a secondary role advising and enabling the wider solution engineering organisation.

Role Expectations

• Primary pre-sales technical authority for all aspects of AI usage within the Salesforce product portfolio - existing Einstein ML based capabilities and new generative AI
• Majority of time (60%+) will be customer/external facing
  • Evangelisation of our AI capabilities
  • Assessing customer requirements and use cases and aligning to these capabilities
  • Solution proposals, working with Architects and wider SE teams
  • Building reference models/ideas/approaches for inclusion of GPT based products within wider Salesforce solution architectures, especially involving Data Cloud
  • Alignment with customer security and privacy teams on trust capabilities and values of our solution(s)
  • Presenting at multiple customer events from single account sessions through to major strategic events (World Tours in North's major cities, Dreamforce San Francisco)
  • Representing Salesforce at other events (subject to PM approval)
• Minority (but significant) proportion of time working with internal teams

  • SE organisation education and enablement e.g. roadmap - all roles across all product areas

  • Bridge/primary contact point to product management

  • Represent our region in regional and global SE AI initiatives

Skills and Experience

• Minimum of 10 years working directly in the commercial technology space with AI products and solutions

• Academic qualification to Masters post-graduate degree level (minimum) in computing/computer science. Qualification must involve an AI related subject (ML, deep learning, NLP etc.)

• Minimum 5 years working in a sales, pre-sales, consulting or related function in a commercial software company

• Demonstrable experience in presenting and communicating complex concepts to large audiences

• Team delivery, working with large, sometimes fluid groups in pressurised environments to deliver challenging complex proposals, solution designs and solutions

• Ability to communicate effectively up, down and across an organisation, summarising concepts, scenarios and situations to senior internal and external individuals and teams, including positioning of negative recommendations or proposals.

• Continuous learning attitude with a demonstrated history of self enablement and advancement in both technology and behavioral areas.

• Have the unrestricted right to work within the EU.

Accommodations

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