Director Application Support, Estimation

Hyperscalers (Enterprise Sizing & Estimation)

ARGENTINA - LATAM

HYBRID

Job Details
Salesforce - Corporate Strategy - Hyperscalers is seeking a visionary Director of Software Engineering to lead a high-impact engineering organization within the Corporate Strategy team. This role will lead the development of Salesforce's Estimation-as-a-Service (EaaS) platform - the core technology enabling our transition to a scalable, consumption-based business model.

The ideal candidate is a hands-on technology leader who can connect architectural vision with business outcomes, build and mentor diverse technical teams, and deliver reliable, high-performing software systems that power Salesforce's growth.

You will partner closely with Product, Architecture, and Analytics leaders to define and execute the technical strategy that supports Estimation Excellence across internal and external channels - from our APIs to the customer experience layer.

If you are passionate about platform-level architecture, leading through influence, and empowering teams to deliver measurable business impact, this is your opportunity to shape Salesforce's next decade of growth.

Responsibilities

• Lead, mentor, and scale multiple engineering teams focused on building core estimation services and APIs under the Hyperscalers initiative.

• Define and execute a technical vision aligned with Salesforce's North Star Architecture, emphasizing modular, API-driven, and scalable design principles.

• Collaborate with product, UX, and data leaders to deliver cohesive solutions that enable faster, more accurate, and data-driven estimation.

• Oversee the design, implementation, and operation of systems supporting estimation, pricing, and value (ROI) logic for consumption-based products.

• Ensure architectural consistency, reliability, and observability across all services.

• Partner with cross-functional leaders to align engineering priorities with revenue, platform, and customer success goals.

• Champion a culture of innovation, ownership, and technical excellence - encouraging experimentation, learning, and accountability.

• Drive hiring, career development, and succession planning within the engineering organization.

• Promote diversity of thought and inclusion as catalysts for innovation and better business outcomes

Key Outcomes

• A cohesive, scalable engineering organization with clear ownership of estimation domains (size, price, value).

• Standardized, well-documented APIs powering estimation capabilities across multiple Salesforce products and channels.

• High-performing teams delivering measurable impact on deal velocity, quoting accuracy, and customer trust.

• Seamless collaboration across Engineering, Product, Architecture, and Analytics.

• Strong engineering culture rooted in clarity, autonomy, and continuous improvement.

Qualifications

• Proven experience leading and growing high-performing software engineering teams in complex, distributed systems environments.

• Strong architectural background, with experience designing API-first, service-oriented, or microservice-based systems at enterprise scale.

• Demonstrated ability to connect technology strategy to business value and measurable outcomes.

• Deep understanding of modern development practices: DevOps, CI/CD, observability, and agile delivery.

• Excellent leadership and communication skills - able to inspire technical teams and influence cross-functional partners.

• Experience in SaaS or consumption-based platforms preferred.

• Strong analytical and problem-solving abilities; comfortable navigating ambiguity.

• Commitment to diversity, inclusion, and team development.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

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