Leave of Absence Specialist

to provide advice, guidance, and clarification for employees.

• Use Concierge knowledge to identify trends and recommend solutions for Leave of Absence -related matters to aid in Tier 0 and Tier 1 resolution.

• Consults with Benefits department, Payroll, ESBPs, Salesforce legal counsel, as necessary.

• Track, report and analyze case trends using Service Cloud, a Salesforce technology-based case management system.

• Lead or participate on special projects/programs requiring Leave of Absence specialist input.

• Evangelist of continued adoption of the shared services Tier 2 model.

• Maintains a high level of confidentiality in accordance with Health

• Insurance Portability and Accountability Act (HIPAA) regulations.

Requirements

• Minimum 3 years' experience in human resources, including leave including leave management/employee benefit experience.

• Bachelor's degree.

• French, German, Italian, Dutch or Spanish speaker

• Prior experience in a centralized employee relations or human resource function preferred.

• Ability to build, develop, implement and engage in new service delivery approaches.

• Demonstrated ability to navigate successfully within ambiguity, multiple priorities and a constantly changing environment. Adept understanding of client motivations and business difficulties; leverages inputs to influence business decisions.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

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