Senior Director, Solution Engineering

stomers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.

• Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.

• Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.

• Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.

• Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals.

• Champion Salesforce Values: Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.

Key Responsibilities

• Partner with Sales leadership to communicate and deliver Salesforce's transformational value proposition.

• Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.

• Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.

• Collaborate with Sales to create and execute growth plans that align with Salesforce's strategic vision.

• Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.

• Develop and scale organisational programmes to enhance team productivity, expertise, and collaboration.

• Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.

• Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.

• Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.

Skills and Experience

• Leadership and Strategy:

  • 10+ years of experience in a leadership role within strategy, management consulting, or sales organisations, with expertise in pre-sales, sales, and project delivery.
  • Demonstrated ability to build and manage high-performing teams while fostering a collaborative, innovative culture.

• Industry-Focused Solution Leadership:

  • Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector-specific challenges and opportunities.

• Strategic Industry Domain Knowledge:

  • Partner with sales, product, and engineering teams to align Salesforce's industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.

• Customer-Centric Approach:

  • Strong track record of engaging C-level executives and influencing their transformation agendas.
  • Experience selling and delivering solutions at the executive level, with a focus on value and outcomes.

• Technical Expertise:

  • Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
  • Proficiency in IT architecture, enterprise applications, and business process integration.

• Transformation Mindset:

  • Deep knowledge of design thinking and human-centred approaches to innovation and problem-solving.
  • A passion for technology, innovation, and driving continuous improvement.

• Operational Excellence:

  • Strong analytical and negotiation skills, particularly when engaging at the C-level.
  • Proven ability to deliver revenue targets while maintaining a focus on team development and growth.

• Personal Attributes

  • Exceptional communication and presentation skills, both written and verbal.

  • A forward-thinking and strategic mindset with a focus on execution and delivering measurable outcomes.

  • Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential.

  • Skilled at balancing strategic vision with attention to detail and operational execution.

  • Fluency in Arabic and English

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