Sr. Analyst, Impact Operations

nd Agentforce-first organization. Reporting to the VP, Impact Technology & Operations, this role will partner cross-functionally with stakeholders in philanthropy, sustainability, finance, accounting, and technology on a variety of projects spanning business operations, budget management, and technology implementation.

This person should expect to spend their time managing individual and organizational budgets, providing hands-on project management support, and development and implementing operational process improvements. The role includes a blend of project-based and ongoing operational ownership, and is perfect for a candidate who is self-motivated, solution-oriented, ready for hands-on problem solving, and excels in building trusted relationships.

Impact Budget Management

• Partner across the leadership team to help build and manage the Impact budget, ensuring alignment with annual and quarterly targets

• Support end-to-end procurement process for key items, including onboarding new suppliers, creating purchase requisitions and handling invoicing

• Monitor quarterly spend, working with members of the team to ensure spend is on track and that any changes are documented and communicated to finance

• Troubleshoot issues with procurement processes or quarterly budgeting and provide internal support and enablement as needed to the team

• Provide operational support for headcount and hiring needs across the team

• Support other areas of business operations as required

Impact Operations & Project Management

• Proactively identify areas in the organization that require additional operational expertise, and assess and implement solutions in partnership with relevant stakeholders

• Partner with cross-functional Impact Technology team to design and optimize operations for greater efficiency and smoother collaboration

• Project manage key internal impact technology projects from inception to completion in partnership with Impact Tech team and other company subject matter experts

• Support Impact Technology team in training and enablement of internal users on newly developed technology solutions

• Partner with Philanthropy team on process improvement projects to strengthen giving operations

• Support business leaders across the company as needed to ensure smooth submission of donation requests

• Prepare ad hoc and regular meeting materials, internal briefing documents, and slide presentations for key areas of work

About You:

• 5+ years of experience working in an operational or project management role requiring a high level of attention to detail and strong organizational skills

• Demonstrated experience successfully managing multiple projects and simultaneous deadlines while building rapport cross-functionally with stakeholders

• Experience managing budgets and ensuring on target spend using procurement systems and processes (ideally Coupa)

• Excellent communication skills with experience crafting content in multiple formats (emails, briefs, slide decks) for an executive audience

• Strong interpersonal skills, ability to maintain a high degree of confidentiality, and comfort building rapport cross-functionally at multiple levels

• Passionate about technology and AI, with experience in Salesforce, Slack, and analytics tools

• Background or strong interest in philanthropy and sustainability

Accommodations

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Posting Statement

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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $111,200 to $152,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://https://www.salesforcebenefits.com.