C&SP Execution Program Leader NAM

lidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

About the Role:

Schneider Electric is searching for a highly motivated and collaborative Business Leader to join our team as NAM Execution Program Leader for key Cloud and Service Provider customers. This role requires a professional with substantial experience in project execution and customer-facing roles, leading large and complex projects, as well as operations excellence and planning experience. The ideal candidate will drive best-in-class delivery and execution for our strategic clients.

The Execution Leader, working closely with US Prefab Factory, US Services, and the C&SP Program Manager, will develop processes, templates, and consolidated reporting to provide a proactive, customer-centric, and consistent delivery and execution experience across business units and globally. While the projects managed are NAM Based, there will need to be global coordination of deliveries requiring cross culture knowledge as the accounts supported are Global VIP.

Essential Functions:

Project Execution :

• • Collaborate with execution and tendering teams on complex projects, to provide ensure optimal customer experience and successful integrated system deployment.

  • Drive development of Project Execution and Commissioning Playbook

  • Accountable for the build out of customer specific templates, based on CPP templates, and incorporate into the existing customer playbook for consistent customer-centric project execution globally.

  • Support organization and coordination of internal and external key project meetings across the program (project kick offs, program execution cadence, lessons learned sharing).

  • Support the capturing, consolidation, and sharing of lessons learned.

  • Proactive escalation management to put mitigation plans in place prior to impacting customer deadlines, using I2P process.

Aligning factory capacity and delivery:

• Work with factory/GSC SPoC and project teams to consolidate a program view, ensuring factory capacity allocations and deliveries align with individual project schedules.

• Participate in account specific SIM Calls for supported key accounts.

Resourcing:

• Process Improvement: Create, leverage, and enhance existing processes to ensure seamless operations.

• Ensure timely identification, selection, and awarding of sub-contractors (Installation & Commissioning).

• Document comprehensive resource planning needs at the program level.

• Ensure long-term commitment and competence of required resources.

Reporting:

• Consolidate and Distribute Biweekly Site Status on execution KPIs (CX, deliveries, tenders, quality issues) for internal and external executive leadership.

• Compile escalation roll up reports

• Follow-up and regularly update project delivery/resource planning information within Client Dashboard or Client portal.

  • Regularly update "Web Giant Project On-Time Delivery Reporting," which feeds customer scorecard KPIs related to project delivery.

• Continuous Improvement : Collaborate to implement best practices globally to standardize experiences, ensuring consistency and efficiency within the account.

• Global Integration : Support the integration of the account across all functional groups and businesses, fostering collaboration and knowledge sharing.

• Local Onboarding Support : Assist local country teams during onboarding to ensure awareness of account details, resource needs, and technical requirements for success.

Key Performance Indicators:

1. Customer Satisfaction : Implement improvements to enhance customer satisfaction as it relates to delivery and execution.

2. Digital Transformation : Document and roll out the execution and commissioning playbook, project delivery part of customer dashboards, digital project and resource planning tools to enhance operational efficiency.

3. Optimization : Identify opportunities to improve processes, combine and reduce number of meetings, simplify execution set ups, automate reporting.

4. Improvement of Customer Scorecard Execution KPIs

Qualifications

• Experience : Minimum of 6 years managing large, complex, multi-geography projects.

• Project Management : Proven experience in developing and managing projects or programs aligned with strategic account direction.

• Integration Skills: Demonstrated experience integrating multiple systems and business units into a cohesive project.

• Prefab experience preferred.

• Customer-Facing Expertise: Proven ability to manage customer interactions, including leading challenging customer conversations independently.

• Internal Network : Strong internal network and ability to collaborate across functions.

• Risk Anticipation : Ability to identify gaps and anticipate risks.

• Digital Proficiency : Experience with digital tools and transformation initiatives.

• Software Proficiency : Experience using Smartsheet and Microsoft Suite of Products

• Communication Skills : Strong communication and influencing abilities.

• Organizational Skills : Effective organizational skills are a key requirement.

• Action-Oriented : Proactive and action-driving mindset.

• Time Management : Ability to prioritize and manage multiple requests/issues.

• Flexibility : Adaptability to changing priorities.

• Collaborative Attitude : Openness to team ideas and positive collaboration.

• Cultural Sensitivity : Awareness of local and global business culture.

• Technical Assimilation: Ability to quickly learn and understand technical information regarding data center products and solutions.

• Leverage SMEs: Utilize Subject Matter Experts (SMEs) when necessary to enhance understanding or consolidate common.

• Data Center Knowledge: Have a foundational understanding of data centers and their equipment.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

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