Collection Specialist

comprehend and communicate effectively with the customers (written & verbal) in English

• Successfully manage accounts receivable portfolio and collect on accounts past due

• Strategize collection activities to maximize cash receipts

• Establish and maintain accounts receivable communication with customers through phone and or e-mail

• Communicate with customers to attempt to bring resolution to unpaid accounts

• Document all accounts receivable communications on the internal system for collections including coding of customer disputes and promise to pay

• Meet defined process targets and activity metrics

• Assist the Accounts Receivable Supervisor with monthly and weekly ad hoc reporting activities

• Helping in high-level negotiation with delinquent B 2B customers by calling, sending reminders, dunning Letters, delinquent notices to overdue accounts via email

• Ensure prompt, same-day payment applications and quick resolution of any discrepancies in payments. (i.e. credits, charge backs etc.)

• Follow up with collections and allocation of unapplied credits or payments

• Investigate and resolve customers non-payments, short payments and or disputes

• Provide feedback to management concerning possible problems or areas of improvement

• Participate in team planning meetings

• Work and maintain with KPI's on a monthly basis

Qualifications - External

This job might be for you if You fit the following Requirements :

• Education Required: Bachelor' s degree; Accounting, Finance, Business Administration preferred business or similar experience

• Experience Required: 1 year in Collections

• JD Edwards experience preferred or related ERP systems.

• MY DSO Manager experience desired but not required

• Language: English is a MUST

• Excel required

Qualifications

Qualifications - External

This job might be for you if You fit the following Requirements :

• Education Required: Bachelor' s degree; Accounting, Finance, Business Administration preferred business or similar experience

• Experience Required: 1 year in Collections

• JD Edwards experience preferred or related ERP systems.

• MY DSO Manager experience desired but not required

• Language: English is a MUST

• Excel required

Schedule: Full-time
Req: 009EVZ