#https://careers.se.com/jobs/0098FG?lang=en-us
predictable and highly productive sales results by providing consistent, scalable, and on-demand enablement services that allow customer-facing professionals and their managers to add value in every customer interaction.
Responsibilities:
Business Partnering & Consulting
• Act as a trusted business partner to the commercial teams to understand their business needs and be the interface & translator from global to local and vice versa
• Support and animate robust sales processes and methodologies, ensuring consistent adoption and adherence across the organization including bFO as the core CRM tool
• Deploy global standards in sales data, metrics, and key performance indicators to identify trends, patterns, and areas for improvement. Utilize insights to drive data-driven decision making
• Collaborate with cross-functional teams, including marketing, offer management, and operations, to drive alignment and optimize sales effectiveness in alignment with global guidelines
• Drive continuous improvement initiatives in partnership with the Commercial Transformation and Sales Excellence teams to maximise growth in the region
• Identify team best practices & feedback to the Commercial Transformation team to ensure continuous improvement of process in region to drive efficiencies
• Stay updated on industry trends, regulations, and best practices related to commercial operations, and proactively apply this knowledge to enhance the performance and deliverables
Sustainability Business Operations
• Acting as the point person on behalf of Commercial Operations to manage any issues escalated to Sales and/or Finance teams through to resolution
• Ensure onboarding of New Deals, Upsells, Renewals, Amendments in alignment to Sustainability Business expectations, coordinating by exception and escalating any issues when needed
• As required manage requests or issues related to credit check and billings, including calling clients and following up bad accounts when needed
• Implement effective processes and procedures where needed to support the effectiveness of Sustainability Business working with APMEA region, reducing friction, accelerating pipeline velocity and managing risk
• Collaborate closely with the regional team to understand customer requirements and support expectations to align to global CommOps practices
• Ensure compliance with local regulatory process and business expectations
Qualifications
Minimum Requirements:
• Bachelor's degree in business, sales, or a related field
• 5+ years of relevant experience in Commercial Operations / Sales Ops function
• Extensive experience in sales enablement, sales operations, or sales excellence, with a deep understanding of end-to-end sales processes
• Strong analytical skills, with the ability to analyze complex sales data, identify trends, and make data-driven recommendations
• Proficiency with MS Office Suite, particularly MS Excel
• Excellent communication, negotiation, and conflict resolution skills
• Demonstrated ability to liaise effectively and work collaboratively with a wide range of stakeholders, including sales teams, and other internal departments.
• Proven track record of successfully managing and delivering results in a fast-paced, agile environment
• Demonstrated results-driven mindset with a focus on achieving operational targets, meeting deadlines, and delivering high-quality outputs
• Ability to work autonomously in alignment with role expectations
• Ability to thrive in a dynamic and fast-paced environment, quickly adapting to changing priorities and business requirements
Knowledge and Skills:
• Strategic mindset with the ability to think critically, identify opportunities, and develop effective commercial strategies
• Highly organized, detail-oriented, and able to manage multiple priorities and projects simultaneously
• Familiarity with CRM systems, sales automation tools, and salesforce effectiveness technologies
• High attention to detail with a proactive approach to identifying and solving problems
• Strong written and verbal communication skills
• Ability to collaborate effectively with cross-functional teams, including marketing, product management, and operations. Skill in building relationships, influencing stakeholders, and driving alignment towards common goals
• Strong business acumen with a keen understanding of the industry landscape, market dynamics, and customer needs. Ability to align sales enablement initiatives with overall business strategies initiatives with overall business strategies
• Stakeholder management, influencing, negotiation and conflict resolution skills
• Experience in the sales process end to end, including customer experience and business requirements
• Ability to listen and understand customer and business challenges; identify solutions by working alongside commercial teams and stakeholders
• Ability to conform to shifting priorities, demands and timelines through analytical and problem solving capabilities
• Demonstrated ability to meet deadlines
Schedule: Full-time
Req: 0098FG