Customer Project Manager

ith ETO Customer project process to ensure the project performance, on-time delivery of customer projects & customer satisfaction.

• Review technical specification and take decisions on technical comments raised by the customer. Drive customer relationship during the project execution.

• Communicate effectively with the project team and the other departments of the plant (Internal Kick off meeting)

• Execute projects in coordination with the Supply Chain, Manufacturing, Project Engineering department and Project Buyer.

• Attends monthly review meetings to discuss issues and take decisions with respect to Progress of all Orders.

• Responsible for Customer Satisfaction and Project margin deviation during execution.

• Ensure full & effective reporting of project progress & status to management.

• Run regular Project reviews and provide best estimates of margin at completion. Take pro-active decisions and actions to prevent negative DVC margin deviation.

• Challenge Project Buyer by setting objectives in terms of cost saving and lead time reduction.

• Business Key Performance Indicators (Sales, Profitability, Customer relationship & satisfaction, Risk & Opportunity management, Variation & Change order management)

Qualifications

Qualifications

• 05-08 years exposure of customer projects into Electrical Switchgear industry (Engineer To Order).

• Understanding of Data Center segments, Business functions and process, handled export projects, understanding of export controls, commercial & tendering process.

• Knowledge of MV (AIS/GIS/ RMU) equipment's, relays, substation automation, SCADA.

• Exposure of relevant services business mainly switchgear related, Customer handling skills, Negotiation Skills, Communication Skills, Leadership skills, Result / deadline oriented.

Criteria

• B.E Electrical Engineering, Post Graduation will be an advantage.

• Project Management Professional (PMP-PMI) will be an advantage.

• Excellent communication and presentation skills

• Good collaboration skills.

• Good digital & soft skills acumen.

• Technical Knowledge of Power Systems/ Electrical Distribution

• Good solution-based approach and agile mindset.

Schedule: Full-time
Req: 009ALG