CX Intern

dicate your exact availability in your application. Students who can commit full-time will be preferred.

Join us as a Customer Experience and Data Analytics Intern to make an impact!

Location: Kallang

**The Role:

What will you do?**

• Map customer journeys, identify needs and pain points, and design initiatives to improve overall experiences

• Collaborate with the Customer Experience team to define key metrics, analyze data sources, and transform findings into actionable insights

• Design and develop interactive dashboards (e.g., Tableau) to visualize performance, customer feedback, and trends

• Identify repetitive tasks within customer support workflows and implement automation (e.g., Power Automate) to streamline processes and reduce errors

• Stay up to date with trends in data visualization, automation, and customer experience technologies, and propose innovative ideas to enhance customer support and decision-making

What qualifications will make you successful?

• Bachelor's in Business Administration, Computer Science, Data Science/ Analytics, Information Technology, Marketing, or a related field

• Strong analytical and problem-solving skills, with an attention to detail and accuracy

• Excellent interpersonal and written and verbal communication skills & able to work independently

• Proficiency in data visualization tools such as Tableau; basic understanding of process automation tools such as Power Automate would be good but not required

What's in it for me?

• Global Family Leave

• Comprehensive medical coverage for employee and dependents

• Worldwide Employee Stock Ownership

• Hybrid work arrangement (New Ways of Working)

• ...and more!

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.