Deputy General Manager - Customer Satisfaction & Quality

Schneider Electric

3.3

(16)

Bengaluru, India

Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #https://careers.se.com/jobs/009DTG?lang=en-us

    Position summary

    anager.

    • Co-pilot the project with Project Manager for project success, with right product quality and customer satisfaction.

    • Follow the progress of Quality Plan with the respective functions.

    • Challenge the functions on the Quality of their decision files.

    • Ensure Quality checks are in place (in terms of documentation, Design and test Methodology)

    • Ensure the Change Control Board is effectively managed and the outcome is effectively communicated to the Key stake holders

    • Ensure that the DFMEA points identified during the early phase of the project are deployed in Product and in technical publication.

    • Perform Project Requirements Management, Feasibility Study and Functional Testing.

    • Formulate a 'GO / No-GO' opinion based on the Quality risks at each Project step.

    • Conduct Peer reviews on deliverables of each project stage gate.

    • Ensures that the Offer quality is built-in to reach the satisfaction of the future customers.

    • Review of the Verification & Validation test plan for projects.

    • Drive Offer Safety requirements on projects & ensure compliance.

    • Strong experience/skills in Design for Reliability, 8D Problem solving, APQP, Ishikawa, FMEA, FTA.

    • Working knowledge in Six Sigma tools & methodology (DFSS / DMAIC).

    • Perform QMS compliance audits & ISO 9001 internal audits on projects and report the findings to the leadership.

    • Lead Continuous Quality improvement initiatives.

    Other requirements:

    • Strong interpersonal skills, Team player & passion for Customers and Quality.

    • Able to work effectively in a multicultural environment & with global cross-functional teams.

    • Demonstrate good Analytical and problem-solving skills.

    • Influencing & Convincing skills, across different levels of the organization

    • Experience in Change management & implementation methodology.

    • Excellent Communication skills (Written / Verbal).

    • Self-driven candidate.

    This quality leader position will report to the Director CS&Q India - T&E Line of Business.

    Qualifications

    B.E or B-Tech / M.E or M-Tech (Electrical & Electronics Engineering / Industrial Engineering) with Overall 12 to 15 years of relevant Quality experience in Electrical / Electronics industry.

    Work experience on Power Electronics / UPS products is preferable.

    Schedule: Full-time
    Req: 009DTG

    Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.