#https://careers.se.com/jobs/77559?lang=en-us
all relevant detailed information are correctly recorded to allow the field service execution team to properly implement the service delivery.
For Flow business the Order Management Specialist will also execute the order (End to End cycle from order booking until order completion, including Gross Margin control).
What will you do?
-Review Customer's Purchase Orders and validate the following information
I nstalled Products are eligible and correct for services
Bill to Accounts and Installed at accounts are correct and active with payment condition
PO validation process is followed (Matching pricing with price list or service quote, PO booking checklist is completed, credit and risk review )
-Book and set billing plan
Enter and book Service Orders and Service Contracts in ERP system (SAP, Oracle or alternative country ERP)
Ensure all contract information are transferred
Set appropriate billing plan in the system to ensure proper invoice generation
In case of request for cancellation: inform Services Execution, team and Terminate Service Orders and Contracts
Issue a credit request if needed
-Post Booking Executions
Apply Service Entitlements and Project management Plans to the proper Service Contracts
Create Service Work Orders associated to service orders with good understanding of scope of work
Ensure that estimates are entered in ERP, and labor estimate time in the Work Orders
Provide booking confirmation to the customer or SE project managers
For flow business:
Assist project execution team on contract administration and obligations regarding delay notices, pricing and claims management, as well subcontracting
Use digital tool (e-MRO) to check availability and lead time of spare parts and Issue Purchased Order external vendors/suppliers.
Cancel New/Unscheduled Work orders in system if service orders or contracts are cancelled
Manage invoicing and payment in close collaboration with Project Managers, Logistics and Corporate Functions
Monitor Gross Margin slippage for flow business and react if required.
What qualifications will make you successful?
Minimum license degree and/or 3 years professional experience preferably in sales administration
English language knowledge
German language knowledge
Meticulous to Details to ensure accuracy
Ability to communicate effectively with various internal departments and external customers
What's in it for me?
Competitive income package with annual bonus, cafeteria
Medicover Health package
Utility support
Home office
Home office kit allowance
Life and accident insurance
Voluntary health fund contribution
Voluntary pension fund contribution
Global Family Leave program
Professional development and training opportunities, language courses
International, empowering environment with a very welcoming and friendly team
A company culture that encourages raising questions and ideas, to make an impact
Let us learn about you! Apply today.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.