Primary Technical Support Center Specialist

Schneider Electric

3.3

(16)

Cavite City, Philippines

Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #https://careers.se.com/jobs/009D4L?lang=en-us

    Position summary

    ic needs

    • Provide assembly and installation instructions for the products, guiding clients through the process

    • Perform configuration and commissioning of products to ensure that they are set up correctly

    • Troubleshoot hardware and software issues, providing solutions and guidance to clients

    • Test and simulate real case scenarios to identify and solve potential issues

    • Provide engineering competency, offering expert knowledge and guidance to clients and colleagues

    Qualifications

    • Candidate must possess a Bachelor's Degree preferably in Engineering (EE, ECE, CPE) or equivalent experience.

    • With at least 3 years of working experience in the related field specializing in Technical Support or equivalent from a Call Center environment.

    • Experience / Knowledge of personal computers required.

    • Experience with network operating systems preferred.

    • Demonstrated ability to understand and explain technical information.

    • Ability to solve customer problems via telephone.

    • Excellent verbal and written communication skills.

    • Fluent in English communication.

    • Willing to work in Cavite on day shift.

    Schedule: Full-time
    Req: 009D4L

    Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.