Senior Virtual Services Sales Representative
#https://careers.se.com/jobs/009HCY?lang=en-us
Position summary
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o Analyze & qualify opportunities in BFO
o Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.
o Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads
o Develop cross-selling between Line of Businesses service offer
o Transfer new product sales opportunities to Account Managers from the BUs or Virtual Sales from the country
o Quote and close the deal for standard services offer
o Coordinate with all the FS teams and product teams if needed, to satisfy service opportunities
o Keep up to date the data of Installed Base of the customers
o Document all records of customer history in BFO.
o Respond on-time and on-quality to Renewal requests from the customers
o Be the second point of contact for Focus for small business units Contracts -SPIBS)
o Be the Channel Champion and 2 nd point of contact for Contracts Team
o Be the buddy nor conduct minor coaching for new joiners/VSSR
o Delegation for some sales concerns and escalations such as Adhoc projects, refreshers and review of Customer feedback (NSS/NPS Score)
o Training and adherance for on time renewal rate and BFO hygiene
o Prepare and Share Monthly reports for Contracts
o Consolidated "Up for Renewal" extract from ARR, BFS and BFO for Pacific
o Monthly basis, Prepare country wise Forecast templates and with all Country BDs for their action
o Advocates recurring business across SPIBS offer
Main interactions:
Customers, FS Operational Marketing, CCC, Outside services sales, Order Management, FS Operation
Key Success Factors:
Close collaboration with Outside Services Sales for complex on-demand sales
Reactivity on FSR and CCC opportunity generation.
Regular collaboration with FS Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.
Who would be successful?
Education: Bachelor's/College Degree in Electrical / Electronics / Computer / Mechanical Engineering or equivalent
Experience: 2-3 years Virtual Services Sales Role
Soft skills:
sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice is clear & understandable/ engaging & enthusiastic, future team leader mindset
Intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.
Familiarity with Schneider Electric products and services.
Familiarity with phone, Internet, e-mail systems and social media
Verbal and written communication skills
Able to prioritize and manage multiple tasks and build customer relationships.
Successfully complete assigned training paths and successfully engage in technical sales conversations.
Language skills: native speaker level for local context
Who will you report to?
About Services
As a customer-centric organization, Schneider Electric is a trusted advisor to help customers increase asset reliability, improve total cost of ownership and drive customers' enterprise's digital transformation towards sustainability, efficiency and safety.
Why us?
Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
€25.7bn global revenue
137 000+ employees in 100+ countries
45% of revenue from IoT
5% of revenue devoted for R&D
Video Link: https://youtu.be/J0cFSdFpI24
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Qualifications
Who would be successful?
Education: Bachelor's/College Degree in Electrical / Electronics / Computer / Mechanical Engineering or equivalent
Experience: 2-3 years Virtual Services Sales Role
Soft skills:
sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice is clear & understandable/ engaging & enthusiastic, future team leader mindset
Intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.
Familiarity with Schneider Electric products and services.
Familiarity with phone, Internet, e-mail systems and social media
Verbal and written communication skills
Able to prioritize and manage multiple tasks and build customer relationships.
Successfully complete assigned training paths and successfully engage in technical sales conversations.
Contracts Management and Warranty background is a plus
Installed based management under secure power and cooling is a plus
Language skills: native speaker level for local context
Schedule: Full-time
Req: 009HCY