Virtual Services Sales Representative-French Speaker

ssigned Accounts

• Customer qualification and platforming

• Research contact and identify/plan key initiatives

• Be the Single Point of Contact for the assigned accounts

• Develop and maintain relationship with customer

• Answer customer questions and educate on all SE services

• report on sale and margin of accounts

• Build and manage Services Opportunity Pipeline

• Analyze & qualify opportunities in BFO

• Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.

• Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, SR leads and CCC/other sales leads

• Develop cross-selling between Line of Businesses service offer

• Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country

• Quote and close the deal for standard services offer

• Coordinate with all the Services teams and product teams if needed, to satisfy service opportunities

• Keep up to date the data of Installed Base of the customers

• Document all records of customer history in BFO.

• Respond on-time and on-quality to On-demand requests from the customers

Main interactions:

Customers, FS Operational Marketing, CCC, Outside services sales, Order Management, FS Operation

Key Success Factors:

Close collaboration with Outside Services Sales for complex on-demand sales

Reactivity on SR and CCC opportunity generation.

Regular collaboration with FS Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.

Who would be successful?

Education: Bachelor's/College Degree in Electrical / Electronics / Computer / Mechanical Engineering or equivalent

Experience: 1 to 3 years experience in IS/ Service Representative/ Customer Care

Soft skills:

sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice is clear & understandable/ engaging & enthusiastic

Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.

Familiarity with Schneider Electric products and services.

Familiarity with phone, Internet, e-mail systems and social media

Verbal and written communication skills

Able to prioritize and manage multiple tasks and build customer relationships.

Successfully complete assigned training paths and successfully engage in technical sales conversations.

Language skills: must be English Speaking, French is plus

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36 billion global revenue
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150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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