Advisory Solution Consultant

ant, you will play a vital role in understanding our clients' challenges, proposing tailored solutions, and ensuring seamless implementation. We believe in fostering a supportive and inclusive work environment where everyone's contributions are valued.

Responsibilities

• Collaborate with the sales team to understand client requirements and business objectives.

• Conduct in-depth analysis of client needs and pain points to develop customised solutions.

• Create compelling presentations, proposals, and demonstrations that effectively communicate the value of our solutions to clients.

• Serve as a trusted advisor to clients, offering insights, best practices, and recommendations.

• Conduct product demonstrations and effectively address client questions and concerns.

• Collaborate with cross-functional teams, including product development and project management, to ensure smooth implementation of solutions.

• Provide ongoing support and assistance to clients throughout the project lifecycle.

• Stay updated on industry trends, emerging technologies, and best practices to continuously enhance your knowledge and expertise.

• Contribute to the growth of the Solution Consulting team through knowledge sharing, mentoring, and collaboration.

Qualifications

To be successful in this role you have:

• Bachelor's degree in a relevant field (e.g., Computer Science, Business, Engineering), or equivalent practical experience.

• 5+ years of experience in solution consulting, technical sales, or a related role.

• Proven expertise in analysing complex business requirements and designing innovative solutions.

• Strong technical acumen with the ability to understand and explain technical concepts effectively.

• Excellent communication and presentation skills, with the ability to tailor your message to various stakeholders.

• Demonstrated experience in building and nurturing client relationships.

• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

• Strong problem-solving skills and the ability to think strategically and creatively.

• Experience with ServiceNow, Enterprise SaaS and Large Public Sector organisations is a plus.

• Commitment to diversity, equity, and inclusion, and ability to work effectively with individuals from diverse backgrounds.

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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