Solution Consultant - Commercial

, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client-facing sales team

• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

• Provide feedback to product management about product enhancements that can address customer needs and provide additional value

• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

• Stay current on competitive analysis and market differentiation

• Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

**In order to****qualify for and be successful in this role,**you should have:

• 2+ years of pre-sales solution consulting or sales engineering experience in the customer service, field service or CRM software industry

• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions

• Ability to actively listen to customer requirements and provide a solution to address the customer's business issue

• Eagerness and willingness to learn

• Demonstrated proactive approach to perform without being told what to do

• Ability to prioritize task and be efficient to minimize wasted effort

• Proven ability to live up to commitments while maintaining integrity and focus on details

• Exceptional communication and presentation skills to include technical and business concepts

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $78,900 to $122,250, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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