Barbacks

d responsible for upholding Sodexo Live! standards for proper
food handling and sanitation, as well as local and state guidelines for responsible alcoholic beverage
service.
Section 3: Responsibilities, Supporting Actions, and End-Results
Major Responsibility: Set up and maintain organized, properly supplied and efficiently functioning
workstations; Contribute to goal of 100% customer satisfaction through personal commitment to
teamwork and service.
Supporting Actions:

• Team with Bartenders in applying consistent focus on the customer and by paying close attention
  to detail in the performance of all tasks.
• Participate in and foster positive team relations with wait staff, Bartenders, and bar management.
• When assisting customers, be courteous and professional in all interactions; Model Sodexo Live!
  standards for guest service.
• Assist with Bar Requisitions and Storage Requisitions for necessary supplies; Retrieve, deliver
  and stock supplies in assigned work areas as directed.
• Ensure all bars are properly stocked; Set up cocktail units and sinks; Arrange and clean bottles
  and check and refill prepared drinks machines.
• Prepare garnishes employing the FIFO (First In, First Out) system.
• Ensure that all wells and service stations are continuously stocked with ice.
• Ensure that areas have adequate bar towels; Replenish as necessary.
• Stock beer coolers and draught machines as needed.

2

• Ensure that supplies of napkins, coasters, straws, stirrers and other items are supplied according
  to established pars and usage.
• Maintain stock of chilled wine and other refrigerated beverages.
• Demonstrate a thorough knowledge of food and beverage products, offerings, menus and
  promotions.
• Support the Bartender by taking guest drink orders and serving food to guests, as directed.
• Follow all state and local guidelines for responsible alcoholic beverage service; Check
  identification of guests to verify age requirements for purchase of alcohol.
• Perform other related duties, tasks and responsibilities as required from time to time.
  End Results: 100% Customer Satisfaction is achieved; Sodexo Live! is recognized at the #1 Event
  Hospitality provider.
  Essential Function: Yes Percentage: 60%
  Major Responsibility: Ensure that assigned bars and work areas are clean, and that Sodexo Live!
  standards for sanitation and proper food handling are consistently adhered to.
  Supporting Actions:
• Constantly monitor work area for cleanliness; Mop floors, wipe bar top and bar stools regularly
  and clean up spills immediately to avoid slip-and-falls.
• Collect empty glasses from the bar and wash glassware as necessary to ensure adequate supply
  to serve customers.
• Remove boxes and recyclables regularly.
• Proactively empty garbage cans and replace bags before they are 100% full.
• Clean any spillage and remove any broken glasses or plates immediately.
• Bus bar areas as necessary.
• Clean and organize the beer cooler and other refrigerated areas, as applicable.
• Ensure proper product rotation of all consumable products.
• Maintain sanitary practices for safe food handling, general cleanliness, and maintenance of bar
  areas.
  End Results: All Sodexo Live! standards for guest service, safety, sanitation and product quality are
  met; Guests receive an E3 experience; Operations run smoothly and efficiently; Profitability is maximized.
  Essential Function: Yes Percentage: 25%
  Major Responsibility: Implement, support and maintain standards for workplace safety at all times.
  Supporting Actions:
• Continuously observe surroundings and maintain awareness of all customer activities;
  Immediately report suspicious, violent or inappropriate behavior.
• Do not fill glasses to the brim.
• Always rinse/wash bar equipment such as cocktail shakers and strainers after use, even between
  drinks.
• Wash and dry hands frequently.
• Utilize box cutters for opening boxes and ensure proper usage and storage of knives.
• Utilize proper lifting procedures; Use a hand truck or cart to transport large items and ask for
  assistance when necessary.
• Do not move too quickly or run through bar, restaurant or kitchen areas.
• Move cautiously near corners and when carrying things; Report any blind corners, problem floor
  surfaces, or hazardous areas.
  End Results: Accidents and incidents are prevented; Loss is mitigated.