Environmental Services / Custodial Operations Manager 1

also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

• have exceptional client service mentality and executive presence;

• be responsible for driving client and patient satisfaction scores;

• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;

• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;

• effectively manages the Unit Operating System; and/or

• support a diverse and inclusive workforce.

• Must have a valid driver's license

Is this opportunity right for you? We are looking for candidates who:

• are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;

• are an expert in building and maintain strong customer / client relationships;

• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;

• have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;

• can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;

• have experience effectively managing projects within agreed upon timelines;

• are proficient with computers and other technology;

• have experience with vendor and contract management, as well as union and contract negotiations; and/or

• have strong financial acumen and budget management experience

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.