Stand Lead

Sodexo

3.2

(24)

Miami Gardens, FL

Why you should apply for a job to Sodexo:

  • 4/5 in supportive management
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #28154951

    Position summary

    dle
    monetary transactions and are responsible for maintaining Sodexo Live!'s standards for cleanliness and
    sanitation.
    Section 3: Responsibilities, Supporting Actions, and End-Results
    Major Responsibility: Support servers and act as a role model in providing outstanding service to all
    Quick Serve customers.
    Supporting Actions:

    • Organize and perform shift duties according to Sodexo Live! procedure for opening and closing Quick
      Serve locations at start and close of business.
    • Follow all Sodexo Live! uniform and grooming standards.
    • Wait pre-shift or pre-event check-in meetings and follow instructions from managers and
      supervisors; Ask questions to ensure clear and complete understanding of needs and assignments.
    • Follow established procedure for time and attendance and taking assigned meal breaks.
    • Apply consistent focus on the customer and pay close attention to detail in the performance of all
      tasks.
    • Participate in and foster positive team relations with wait staff, fellow cashiers, other Quick Serve
      department employees and management.
    • Acknowledge each guest who enters service areas; Display alert posture, smile, make direct eye
      contact and offer a sincere verbal greeting; Be courteous and professional in all interactions;
      Demonstrate Sodexo Live! standards for guest service.
    • Be fully knowledgeable of Quick Serve menu to assist guests and staff with questions.
    • Continually observe surroundings and monitor guests to ensure they are properly attended to;
      Immediately alert Security of any suspicious activity.
    • Maintain positive, on-going communication with Quick Serve staff and supervisors; Relate information
      regarding guest complaints and/or feedback to ensure that customer needs are always met;
    • Make proactive suggestions for improving the customer experience at all points of sale.
    • Comply with Health Department regulations and requirements, as well as Sodexo Live!'s standards
      for sanitation and safe food handling.

    2

    • Take initiative in fulfilling special guest requests and be creative in resolving guest challenges and
      complaints; Involve a supervisor when previous methods have been unsuccessful.
    • Follow all state and local guidelines for responsible alcoholic beverage service; Check identification of
      guests to verify age requirements for consumption of alcohol.
    • Perform other tasks and duties from time to time, as directed.

    Why you should apply for a job to Sodexo:

  • 4/5 in supportive management
  • Ratings are based on anonymous reviews by Fairygodboss members.