Analyst - Payments Fraud

improvement, making it an exciting place to grow your career.

What You'll Do

• Review suspicious activity flagged by our fraud system and take mitigating and preventative action to protect our genuine users and revenue.

• Be creative and proactively seek out new and unknown fraud and abuse trends. Present your findings and apply your expertise to suggest improvements to controls and processes.

• Work closely with our Data Science, Engineering, and Product teams to influence and implement system changes in response to evolving fraud trends.

• Continuously seek to enhance our setup by researching new technologies and methods in fraud prevention, thereby expanding our team's capabilities and improving our fraud prevention efforts.

• Handle daily fraud and abuse related processes, escalations and alerts.

• Support the Fraud Operations Lead in maintaining and improving internal policies, processes and procedure documentation.

• Assist with ad hoc queries and provide analytical support to the wider fraud team.

Who You Are:

• 2+ years experience in a fraud analyst role, preferably a merchant fraud role.

• Familiarity with common fraud prevention techniques and emerging industry trends.

• Direct experience working with machine learning and rule-based fraud prevention tooling (such as Ravelin/Sift/Signifyd/Accertify etc)

• Proficiency with data analysis using SQL. Knowledge of Google BigQuery is a plus.

• Experience with a dashboard visualization tool such as Looker, Tableau or similar.

• An ambitious and creative thinker who works independently solves vague problems, and translates complex ideas into practical applications for various audiences.

• A communicative and collaborative person with experience in building and maintaining strong relationships with internal stakeholders, operations and partners.

Where You'll Be

• You'll be based in London, UK.

Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - fully paid - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Learn about life at Spotify

You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world's most popular audio streaming subscription service with a community of more than 500 million users.