R&D Systems & Project Lead

Suntory Global Spirits

3

(4)

Chicago, IL

Why you should apply for a job to Suntory Global Spirits:

  • 5/5 in supportive management
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #1167284700

    Position summary

    ty to provide input and influence overall Global process improvements**

    • Working in a fast-paced, dynamic environment where every individual makes a difference in the results of a large premium spirits company

    Role Responsibilities

    The R&D Systems and Project Lead is responsible for providing day-to-day support of End Users in North America for the Planisware system, which is used for portfolio and project management. The role will also work with L2 Support (internal and external) as needed to resolve any technical issues or bugs.

    The R&D Systems and Project Lead is responsible for providing day-to-day support of End Users in North America for the Planisware system, which is used for portfolio and project management. The role will also work with L2 Support (internal and external) as needed to resolve any technical issues or bugs.

    Additionally, the role will collaborate with the business to identify configuration opportunities, implement new features, deploy updates, and train users on the Planisware system. The role will also act as a project manager for all R&D Systems implementations, upgrades, or enhancements, collecting business requirements, managing stakeholders, creating project plans, and ensuring timely and quality delivery.

    • Successfully Supports end users in North America for day-to-day operations of Planisware; including troubleshooting and issue escalation.

    • Proactive and independent leadership of collecting opportunities and user stories for system improvements.

    • Consistent and clear communication appropriate for a broad range of levels from entry level to executives, being seen as a critical business partner.

    • Partners with Sr. Manager R&D Technology and vendor consultants to design and implement complex system configurations.

    Qualifications

    • A bachelor's degree in computer science, information systems, or a related field

    • At least 5 years of experience in supporting, configuring, and managing enterprise software systems, preferably Planisware or similar PPM tools

    • Moderate knowledge of at least one Object Oriented Programming language (Javascript preferred)

    • Experience with relational and/or star schema data models

    • Excellent communication, collaboration, troubleshooting, and problem-solving skills

    • Experience in project management, business analysis, and stakeholder management; SCRUM or PMP experience not required but a plus

    • Expert Excel Skills and/or experience with Power BI

    • Experience with Microsoft Project or other project scheduling tools

    • Eagerness to learn R&D and New Product Development best practices, including Stage Gate

    • Ability to work independently and proactively, as well as in a team environment

    • Willingness to travel occasionally to support global users and projects

    At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.

    Nearest Major Market: Chicago
    Job Segment: Computer Science, Project Manager, Business Analyst, Information Systems, Entry Level, Technology

    Why you should apply for a job to Suntory Global Spirits:

  • 5/5 in supportive management
  • Ratings are based on anonymous reviews by Fairygodboss members.