#5901018
re opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a remote-first company with employees distributed across the US and EU
5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
DataBird journal's "Best Places" Best Companies for Diversity, #1 2019 and 2020
DataBird journal's "Best Places" Best Companies for Women, #4 2019 and #1 2020
About The Role:
As a Risk Operations Supervisor at Taskrabbit, you will play a crucial role in fighting fraud and managing overall risk to the marketplace. You'll be responsible for overseeing a specialized team dedicated to preventing and mitigating fraud-related risks. In addition to team engagement and development, your role will involve fostering ownership and accountability, providing continuous feedback, and championing customer satisfaction within the context of fraud and risk management.
What You'll Work On:
Customer Obsessed:
Lead a specialized team focused on fraud prevention and risk losses management, ensuring a positive and collaborative work environment.
Facilitate continuous learning and development opportunities for team members, emphasizing expertise in fraud detection, risk assessment, and effective mitigation strategies.
Champion customer experience by acting as a liaison between the fraud prevention team and other departments, specifically Risk, Trust & Payments. Directly contributing to overall company gross margin by managing fraud and risk losses.
Insight/Metrics Driven:
Demonstrate ownership and curiosity in addressing fraud-related concerns and risk challenges, utilizing metrics and insights to enhance fraud prevention and risk management strategies.
Set clear expectations for the team, holding teammates accountable to KPIs that tie in to overall company OKRs and values.
Establish a culture of continuous feedback in order to support a high-skill, high-trust team.
Trusted Resource:
What You Will Need:
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks .
The annual gross pay range for this position is $76,500 - $107,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.
You'll love working here because:
Taskrabbit's commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform.
We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.