Product Owner I, Colleague Journey

Job Description:

The Colleague Journey sits in Human Resources and focuses on delivering market-leading experiences for candidates, recruiters, hiring managers and colleagues. Our vision is to unlock individual and organizational potential by connecting the best talent to the right opportunity. The Product Owner will oversee the work of a team dedicated to the promotion of TD Jobs and sourcing of candidates, and the hiring of candidates.

In this role, you will:

• Bring the voice of the candidate and colleague to every experience, and champion our employer brand

• Partner with leaders to shape the target state roadmap, ensuring the roadmap is ambitious, feasible and deeply connected to enhancing the colleague and candidate experience

• Partner with key stakeholders to design and implement technology-enabled solutions across the Talent Acquisition lifecycle

• Provide guidance to a cross-functional team, engaging them for their expertise while driving ideation, providing feedback on their work, helping navigate challenges, risks and deliver value and outcomes.

• Conduct research to inform the product roadmap and backlog, while keeping abreast of emerging issues, trends, and evolving regulatory requirements and impacts

• Engage and align stakeholders to deliver incremental value, seeking continuous feedback from the colleague and candidate to improve the end product, being resilient and open to feedback that can enhance the final product

• Create and maintain product backlog and continuously re-prioritize work that will provide the most value to candidates and colleagues

• Lead the submission and discussion on the Quarterly Business Review, with respect to their product area

• Proactively manage a variety of complex stakeholder relationships to obtain alignment and inputs needed for product development in a timely manner

• Monitor the regulatory environment and partner with senior leaders to identify the impact or opportunities related to roadmap and products

• Manage issues and risks and proactively raise these to leadership, determining proposed mitigation plans to blockers

• Embody Agile principles of transparency, collaboration, and engagement, and a deep appreciation for how the Agile and NEW (Next evolution of work) models influence and impact outcomes

• Be data obsessed, reviewing data to continuously improve and champion strategies to enhance experiences

• Play a leadership role in scrum events, express new ideas for improving outcomes and the way we work

• Use sophisticated analytical thought to exercise judgement and identify solutions that apply to the TD context

Department Overview

In Talent Acquisition, we don't believe in standing still. We know the candidate experience needs to be continuously improved to remain competitive.

At TD, we are known for our legendary customer experience, trusted advice, and culture of care, thanks to our extraordinary talent. Our Talent Acquisition team plays a meaningful role - we bring market insights, proactive strategies, and cutting-edge solutions to attract, hire and onboard exceptional talent to unlock individual and organizational potential.

Job Requirements

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree or equivalent

• 5+ years relevant experience

• 3-5 years Product or Agile related delivery experience

• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset

• Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

• Hands-on experience working with ATS platforms (i.e. Workday) and knowledge of integrations within the TA ecosystem (i.e. CRM) is considered an asset

Key Capabilities

Compelling Communicator

Adept at tailoring content and materials for the audience, conveys key messages succinctly and with impact

Change Leader

Embraces and facilitates change - is thoughtful about change impacts and capable of orchestrating change initiatives both within and across groups

People Impact and Influence
Demonstrated ability to lead others to do their best work, provide candid feedback and foster meaningful connections

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet