Quantitative Analytics Specialist

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Job Description:

Department Overview:

The TD Bank Credit Cards & Unsecured Lending (CCUL) Credit Management department is responsible for managing the credit lifecycle of credit card and unsecured loan products offered to customers. The Quantitative Analytics Specialist team responsibilities will include developing and maintaining statistical and machine learning models to predict credit risk across the lifecycle (e.g., acquisition, existing account managements, collection).

The Quantitative Analytics Specialist provides the quantitative analysis and builds the advanced quantitative models to meet business requirements. In addition, the Quantitative Analyst provides highly specialized quantitative analytical and modeling support at the assigned line(s) of business and Lead the development and enhancement of advanced quantitative models to enable efficient pricing and risk management of business products. Provide analysis through in-depth understanding of the models, markets and business to help drive business results, strategy and decision making.

Depth & Scope:

• Provides financial, analytical, modeling expertise to build quantitative models for business projects

• Conducts complex quantitative analysis as it applies to areas of responsibility, such as a specific model or portfolio

• In-depth understanding of the whole function and/or key business areas supported

• Performs statistical model assumptions' tests for soundness of model theory

• Hands on modeling in the entire life cycle

• Leads activities of unit, assigning, prioritizing and monitoring work

• Reviews model results and identifies unexpected results

• Provides training and mentoring for new and less experienced staff

• Resolves escalated issues and problems by conferring with staff

• Provides financial, analytical, planning, and forecasting expertise to assist in the development and completion of projects

• Develops specialized analytical tools for projects or ongoing use

• May manage the development of conclusions and courses of action to rectify discrepancies as well as analyses to be presented to management for aid in decision-making processes

• May lead additional research efforts, applying expertise in statistical analysis and modeling.

• Explores best practice modeling techniques for model enhancement

• Develops and maintains strong business relationships with business line management

• Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas

• Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations

• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services

• Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists

• Leads cross-functional teams or projects with significant resource requirements, risk and / or complexity

• Independently manages end-to-end functional programs

• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions

• Uses sophisticated analytical thought to exercise judgement and identify solutions

• Impacts the achievement of sub-function or business line objectives within the area they are accountable for

• Work is guided by policies and industry standards/methods

• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders

• Works autonomously as the lead and guides others within area of expertise

Education & Experience:

• Undergraduate degree required, advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience or

• 5+ years relevant experience, In-depth knowledge of quantitative models and statistical analysis

• Proven interpersonal and consultative communication skills with well-developed presentation skills

• Ability to successfully plan, develop, lead, and execute projects

• Ability to effectively interpret, select appropriate techniques, take independent action, communicate, and follow-through

• Proven ability to manage competing priorities effectively, making good decisions based on business priorities and objectives

• Comprehensive practical knowledge of quantitative forecasting models, financial analysis techniques and methodologies

• Demonstrated knowledge of financial analysis and planning software applications

• Proven ability to employ complex analytical tools and statistics to perform analysis and forecasting of financial and other business information

• Proficiently use Microsoft Office tools to prepare and present analysis results to the audience

• Ability to exercise sound judgment in making decisions

• Ability to analyze complex information and develop plans to address identified issues

• Demonstrated skills in conflict resolution, strong intuitive judgment and negotiation/influencing skills, flexibility and adaptability to changing priorities in a fast-paced environment, along with a strong consultative approach

• Skill in collecting, organizing and analyzing complex or technical data

• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative situations, conclusions or approaches to problems

• Skill in active learning by understanding the implications of new information for both current and future problem solving and decision making

• Skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

• Skill in decision making by considering relative costs and benefits of potential actions and choosing the most appropriate option

• Ability to determine which issues to escalate versus to resolve independently, and provide suggestions for possible resolution

• Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

• Ability to evaluate documents for accuracy and legal conformance

• Ability to anticipate and diffuse problems before they occur

• Ability to conduct short-range and long-range business planning

• Ability to develop objectives, evaluate effectiveness and assess needs

• Ability to recognize, analyze and solve a variety of problems

• Ability to identify problems, evaluate alternatives and implement effective solutions

• Ability to implement new systems and procedures and to evaluate their effectiveness

• Ability to problem solve a variety of situations

• Ability to contribute to strategic direction of the function and provide advice to senior leadership

• Ability to think strategically and possess strong business acumen

• Advanced skills in SAS and SQL

• Advanced level in statistical analysis and modeling tools

Preferred Qualifications:

• PhD Degree in quantitative area

• Financial institution experience

• Strong modeling background (Scorecard model development experience preferred)

• Experience interpreting/explaining complex mathematical problems to stakeholders

• Presentation experience

• Hybrid work model

Customer Accountabilities:

• Understands and supports the Bank's Customer Service Strategy

• Considers the impact of decisions on the well-being of TD, its Customers and stakeholders

• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity

• Models quality service delivery at every interaction

• Leads and contributes to the ongoing improvement of the partner / Customer experience

• Provides senior level support in the identification and assessment of risks and recommends policies for modelling these risks

• Provide financial, analytical, planning, and forecasting expertise to assist in the development and completion of relevant model development or validation projects

• Perform quantitative analysis, programming and computer modelling related to the research of consistent operational risk measurements across broad range of relevant products

• Conduct complex quantitative analysis as it applies to areas of responsibility, such as a specific model or portfolio

• Apply in-depth understanding of the whole function and/or key business areas supported in the development or validation of complex models

• Provide financial, analytical, modeling expertise to build quantitative models for financial regulatory projects

• Perform quantitative model assumptions' tests for soundness of model theory

• Review model results and identifies unexpected results.

• Resolve escalated issues and problems by conferring with staff

• Develop specialized analytical tools for projects or ongoing use

• May manage the development of conclusions and courses of action to rectify discrepancies as well as analyses to be presented to management for aid in decision-making processes

• May assist with creation and oversight of model documentation, as necessary

• May lead additional research efforts, applying expertise in quantitative analysis and modeling

• Explore best practice modeling techniques for model enhancement

• Perform analysis of model risk and valuation calculations as applied to current markets, explain and validate results with trading management, and justify or remediate any observed anomalies

• Provide training and mentoring for new and less experienced staff

• Develop and maintain strong business relationships with trading desks and business line management

• Assists in the development, forecasting, and analysis of potential responses to regulatory inquiry related to models

Shareholder Accountabilities:

• Adhere to enterprise frameworks or methodologies that relate to activities for our business area

• Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate

• Ensure business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)

• Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations

• Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience

• Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices

• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists

• Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues

• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements

• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience

• Participates fully as a member of the team and contribute to a positive work environment

• May provide leadership, training, and guidance to other team members

• Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest

• Actively shares information and knowledge, and proactively learn from the expertise of others

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

• Participate in personal performance management and development activities, including cross training within own team

• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.

• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.

• Contribute to a fair, positive and equitable environment that supports a diverse workforce

• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional

• International Travel - Never

• Performing sedentary work - Continuous

• Performing multiple tasks - Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds - Occasional

• Sitting - Continuous

• Standing - Occasional

• Walking - Occasional

• Moving safely in confined spaces - Occasional

• Lifting/Carrying (under 25 lbs.) - Occasional

• Lifting/Carrying (over 25 lbs.) - Never

• Squatting - Occasional

• Bending - Occasional

• Kneeling - Never

• Crawling - Never

• Climbing - Never

• Reaching overhead - Never

• Reaching forward - Occasional

• Pushing - Never

• Pulling - Never

• Twisting - Never

• Concentrating for long periods of time - Continuous

• Applying common sense to deal with problems involving standardized situations - Continuous

• Reading, writing and comprehending instructions - Continuous

• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.