Scrum Master I

Job Description:

A specialized professional role that focuses on the improvement of the agile team (e.g., pod) and champions the methodology, provides guidance on its application and associated processes, protects the team from outside distractions, conducts ceremony facilitation, removes impediments and is dedicated to the agile team or pod.

The Scrum Master understands agile and helps stakeholders work according to the method for the benefit of the team and the committed work.

CUSTOMER

• End-to-end facilitation of the agile processes

• Drives continuous improvement and change, acting as a change agent to adapt processes to maximize productivity across work efforts

• Engages appropriate stakeholders to identify and manage impediments to achieve outcomes of work commitments

• Identifies agile team improvement opportunities and looks externally for best practices in order to increase team productivity

• Makes sure there is no hidden work, ensuring that everything the agile team (e.g., pod) is working on is acknowledged and accounted for in the Product Backlog, protecting the team from distractions

• Owns championing of agile practices and ceremonies

• Provides advice and guidance to the agile team (e.g., pod), as required, regarding best practices in agile / the TD Scaled Agile methodology

• Ensures team adheres to 'Work In Progress Limits' established by the Product Owner, making sure the team is not working on too many stories/tasks at once, and helps them get into a flow of starting and completing work in a predictable manner

• Encourages the Team to look for opportunities to support each other (e.g., focus on higher priority Stories that team members are struggling with)

• Ensures a collaborative culture exists within the Team, promotes team building and ensures team engagement

• Coordinates and facilitates ceremony logistics and ensures all Agile ceremonies/processes are held and all team members are present and on time in particular, the daily stand-up meeting

• Ensures engagement of appropriate control partners

• Works across the agile team (e.g., pod) to ensure required assessments, and information are accurate and update to date

SHAREHOLDER

• Adheres to enterprise frameworks and methodologies that relate to activities for our business area

• Ensures respective policies/practices are well executed, meets business needs, complies with internal and external requirements, and aligns with business priorities

• Facilitates work execution that is aligned to established cost, timing, deliverable and scope objectives

• Adheres to enterprise governance to ensure that deliverables meet all the performance, quality and compliance standards and follow the approved methodology

• Works directly with key stakeholders to remove impediments and help manage cross- team dependencies

• Collaborates with Product Owner(s), Technology Lead(s) and Team(s) on Sprint planning, impediment removal, and Team execution

• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

• Protects the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

EMPLOYEE / TEAM

• Participates fully as a member of the agile team (e.g., Product Group, Product Family), supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Provides thought leadership and/ or industry knowledge for agile execution and participates in capability building for the team and business unit

• Keeps current on emerging trends/ developments and grow knowledge of the business, and agile related tools / techniques

• Participate in personal performance management and development activities, including cross training within own team

• Keeps others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities

• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.

• Leads, motivates and develops relationships with internal and external Agile teams to develop productive working relationships

• Contributes to a fair, positive and equitable environment that supports a diverse workforce

• Acts as a brand ambassador for the bank, both internally and/or externally

BREADTH & DEPTH

• First level Scrum Master capable of supporting a small number of simple teams (1-2 pods/agile teams))

• Knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas and supporting a small team of professionals assigned to agile teams

• Requires understanding of the TDSA processes, procedures and systems

• Uses best practices and knowledge of internal or external business issues to improve team productivity

• Helps resolve complex problems; takes a new perspective using existing solutions

• Solely focused on Scrum Master responsibilities within assigned team(s)

• Management direction or oversight may be required and provided as needed

• Generally reports to Practice Lead and contributes directly to assigned Journey or Platform

EXPERIENCE AND / OR EDUCATION

• Post- secondary education

• Certified Scrum Master and 1+ years of Scrum Master experience

• Prefer 3-5 years 5+ Agile related experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet