*5/18 START* Inbound Sales Center Insurance Agent, Personal Lines

-licensing training is available for candidates residing in select states. Due to state-specific scheduling constraints, candidates residing in Alabama, Georgia, Illinois, Mississippi, North Carolina, or South Carolina are required to obtain their resident license independently prior to being considered for employment.

REQUIREMENTS:

• Manage an average of 30 plus Inbound calls per day, with the focus being on quality customer interactions and sales execution.

• Provide insurance recommendations, quotes and issue policies

• Utilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need to provide the appropriate solutions.

• Achieve standards established for success in the program by completing daily assignments, including reading of text materials, completion of on-line courses, role plays, exams, and general activities.

• Adhere to The Hartford's employment policies and procedures, including attendance and professionalism in the workplace.

• Be provided with 15 weeks of paid training, including preparation and sponsorship for your Property and Casualty Personal Lines insurance exam

WORK SCHEDULE:

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Training Program:

• Start Date:5/18/2026

• Duration: 15 weeks (apx. End date of 8/28 performance dependent).

• Please note that time off during training is not accommodated.

Training Hours: Mon-Fri 9:30-6 pm EST.

Post-Training Hours: Mon-Fri 11:30-8 pmlocal time, every other Sunday 9:30-6 pm Eastern. For the weeks you work on Sunday, you will receive Thursday off.

To ensure consistency and meet business requirements, schedules are fixed for at least the first year of employment. After this period, opportunities for schedule adjustments may be considered based on business needs and operational priorities.

COMPENSATION:

The hourly rate for this position is $ 25.

We are a metric driven, pay-for-performance, award-winning sales organization. There is potential to earn lucrative rewards, including monthly, quarterly, and annual pay-outs along with sales incentives and contests. Average monthly earnings are $500+, with top monthly earners exceeding $2000.

There is an opportunity to earn up to a 10% shift differential for the schedule, post-training.

An additional differential is available for bilingual (Spanish-English), post-certification.

QUALIFICATIONS:

• 2 + years of recent sales experience and comfort with negotiating and overcoming objections

• Sales experience in Insurance, Retail, Banking, highly preferred; Inbound sales experience a plus.

• Ability to adapt and thrive in a fast-paced environment, handling an average of 30-40 inbound calls per day

• Capability to maintain all state licenses and terminate prior carrier relationships as applicable.

• Strong ability to work both independently and as part of a team.

• This is a customer-facing role requiring your full attention. A distraction-free environment is essential.

• High speed broadband cable internet service with minimum upload/download speeds of 300MB download/30MB upload. Your Internet provider-supplied device must be hard-wired to the Hartford-issued router and/or computer. To check your internet speeds, visit http://https://www.speedtest.net from your personal computer.

• Bilingual Spanish-English skillset is a plus

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$46,222 - $69,333
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age