#R2418862
enhance outcomes of business income and extra expense claims while aligning resources to help drive overall quality through the Claims Excellence program.
This role will have a Remote work arrangement, with the expectation of coming into an office as business needs arise.
Key responsibilities include:
Lead forensic evaluation / analysis of certain time element, employee theft, and inventory claims
Become directly involved with the review of certain large, catastrophic business income losses overseen at the Home Office level
Work in consort with functional property consultants
Develop procedures to drive a desirable experience from a customer service perspective
Assist in business income loss training with internal property staff
Work to minimize the use of third party accountants in evaluating time element losses
Some travel is required to service our internal and external customers
Provide team status reports to management
Participate in projects and business improvement initiatives
Work with underwriting and product teams for all commercial lines of business to provide subject matter expertise
QUALIFICATIONS:
10+ years of prior experience measuring time element claims, including business interruption, extra expenses, inventory, and employee theft
Bachelor degree in Accounting
CPA preferred
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Strong attention to detail
Establish a strong, effective working relationship with all regional adjusters
Strong verbal and written communication skills
Excellent analytical skills
Negotiation skills
Candidate must be able to work independently and be able to manage a fluctuating claim load
Must possess the ability to communicate complex information in a mentoring/training situation
Strong focus delivering outstanding customer service
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$135,360 - $203,040
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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