IND Senior Engineer, Infrastructure

The Hartford

4.5

(70)

Hyderabad, India

Why you should apply for a job to The Hartford:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 76% say women are treated fairly and equally to men
  • 87% would recommend this company to other women
  • 90% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.
  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.
  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.
  • #4081

    Position summary

    Observability Configuration & Maintenance: Configure and maintain observability capabilities for applications and infrastructure in partnership with SRE and AIOps teams. Assess code, configuration, and infrastructure changes for production readiness.

    • Performance Strategy & Optimization: Strategize, analyze, and optimize applications for performance, scalability, and availability using DevSecOps principles and modern technologies. Continuously validate load, stability, and reliability standards.

    • Monitoring & Analytics Implementation: Design, create, and maintain dashboards. Implement APM, log analytics, error analytics, and business analytics solutions using tools such as Dynatrace, Splunk, Akamai, and other observability platforms.

    • Application Stability & Trend Analysis: Monitor cloud and on-prem application stability trends and proactively identify opportunities to improve performance and availability.

    • Automation & Resiliency: Automate system scalability and enhance resiliency, performance, and efficiency. Recommend design changes for improved reliability and reduced operational risk.

    • Incident & Problem Management Support: Collaborate with Incident and Problem Managers to drive blameless RCA, postmortems, and RCRs, leveraging engineering and tool expertise .

    • AI-Driven Analytics: Configure and fine-tune AI-based analytics for effective root cause analysis while minimizing false positives and improving detection accuracy.

    • Smart Monitoring & Alerting: Develop automated monitoring and alerting solutions for software delivery and production environments using tools/frameworks like Dynatrace, ServiceNow, Ansible, Splunk, Akamai, OpenTelemetry , and AWS CloudWatch.

    • Innovation & Self-Healing Solutions: Contribute to next-generation alerting, problem-solving, and self-healing IT assets, reducing manual toil and improving efficiency in performance testing and engineering processes.

    • Continuous Improvement: Stay current with emerging technologies and best practices in observability, performance engineering, and automation, applying them to enhance system reliability and operational excellence.

    Qualifications & Skillset

    • Bachelor's or advanced degree in Information Technology, Computer Science Engineering, or related field.

    • 7+ years of experience in performance engineering or related roles.

    • Expertise in Dynatrace, LoadRunner, and Splunk for performance analysis, alerting, and monitoring solutions.

    • Strong proficiency in performance testing processes and automation.

    • Experience with cloud-native technologies, including containerization, microservices, and serverless computing.

    • Skilled in APM tools, application server instrumentation (Java), Real User Monitoring, and Synthetic Monitoring.

    • Familiarity with Agile, DevOps, and Site Reliability Engineering practices.

    • Knowledge of Event Management in ServiceNow (preferred).

    • Exceptional analytical, problem-solving, and debugging skills.

    • Strong communication and collaboration abilities, with experience coaching engineering teams

    Preferred Certifications

    • Dynatrace Certified Associate

    • AWS Solution Architect - Associate

    • AWS Certified AI Practitioner or higher

    • Splunk Core Certified Power User

    • Splunk Core Certified Advanced Power User

    • Secondary AWS Certification (optional)

    Why you should apply for a job to The Hartford:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 76% say women are treated fairly and equally to men
  • 87% would recommend this company to other women
  • 90% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.
  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.
  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.