Licensed Inbound Call Center Insurance Sales Agent, Business Insurance

• Take inbound phone calls on warm leads (no cold calling), pre-qualify and classify applicants, and provide coverage consultation to small business owners.

• Consult on small business lines coverage including Business Owner's Policy (BOP), Workers Compensation, Commercial Auto, Professional Liability, and Bonds.

• Work as an effective team member in a high performing sales culture.

• Prioritize and manage desk while delivering timely outcomes to customers.

• Operate with a customer-focused approach, delivering excellent service and providing insurance solutions tailored to each business owner's needs.

• Partner with the Inside Sales Underwriting team on complex risks to write profitable business.

WORK SCHEDULE

This role will have a Remote work schedule, with the expectation of coming into an office as business needs arise.

Candidates who live near one of our office locations (Charlotte, NC | Clinton, NY | Hartford, CT | San Antonio, TX | Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).

Training Program:

• Start: September 2025

• Duration: 8 weeks

• Please note that time off during training is not accommodated

Training Hours: Mon-Fri 9:30-6 pm Eastern

Post-Training Hours:

• Eastern: Mon-Fri 10:30-7 pm EST

• Central: Mon-Fri 9:30-6 pm CST

• Mountain: Mon-Fri 9:30-6 pm MST

• Pacific: Mon-Fri 8:30-5 pm PST

COMPENSATION:

The hourly rate for this position is $26.93.

In addition, there will be potential to earn monthly incentives based upon performance. The average earnings potential is $800-$2000 per month.

QUALIFICATIONS:

• Active commercial Property & Casualty license required.

• You must be eligible to hold a full Property & Casualty license in your resident state, along with 48 non-resident states (Hawaii/Alaska not included).

• 2+ years of recent Property & Casualty experience is preferred.

• Call center experience valued.

• Strong sales acumen with the ability to negotiate and sell all messages including those that may be difficult.

• Excellent written and interpersonal communication skills.

• Competitive nature and strong desire to win.

• Demonstration of solid time, organizational, and desk management skills with ability to multi-task in a fast-paced environment.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$46,800 - $70,200

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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