Performance Analyst

alytical work and strong business acumen. This person will present insights directly to senior leadership and influence strategic decisions across the company's functions.

Job Responsibilities & Competencies

Analytical Thinking

• Manipulate and transform large datasets to meet diverse business needs.

• Analyse and interpret complex, ambiguous data to uncover performance trends and actionable insights.

• Investigate data patterns through performance metric review, deep analysis, and close collaboration with business partners to identify underlying drivers and extract meaningful trends.

• Test hypotheses, monitor the impact of initiatives, and provide feedback and recommendations to senior leadership and International strategy teams to drive operational excellence.

Insight Presentation

• Communicate technical data and results effectively to both technical and non-technical audiences.

• Collaborate with Underwriting, Strategy, and Distribution teams to align insights with business strategy and market dynamics.

Collaboration

• Partner with Actuarial colleagues to support understanding of underlying trends.

• Work with Data & Analytics to understand data structures and drive the development of business intelligence tools and dashboards.

• Define and refine performance metrics and KPIs.

• Contribute to the continuous improvement of analytics processes and data quality across the organisation.

Tools and Metrics Innovation

• Recommend automation solutions and tools for early detection of emerging data trends.

• Develop and maintain ownership of advanced monitoring metrics and definitions.

• Actively explore and implement new analytical tools and techniques to enhance insight generation and decision support.

Qualifications and Capabilities

• Strong Analytical Skills: Proven ability to analyse complex datasets and extract meaningful insights that inform business decisions.

• Logical Reasoning: Excellent problem-solving abilities with a structured approach to investigating issues and identifying resolutions.

• Advanced Excel Proficiency: Skilled in using Microsoft Excel for data manipulation, modelling, and analysis.

• Influencing: Demonstrated leadership and influencing capabilities in cross-functional environments

• Innovation: track record of delivering innovative data solutions and a strong passion for driving impactful outcomes.

• Effective Communication: Ability to clearly communicate analytical findings to non-technical stakeholders and build strong, trust-based partnerships.

• Team Collaboration: A proactive team player who thrives in collaborative environments but is equally comfortable working autonomously.

• Business Acumen: Proven ability to understand insurance market dynamics, operational strategies, and business drivers, with a practical and commercially focused approach.

Experience

• Data Transformation: Hands-on experience transforming and analysing large insurance-related datasets. London market (including Lloyd's) experience is preferred but not essential.

• Technical Knowledge: Familiarity with programming languages and databases such as SQL, Snowflake, Python, or R.

• Business Intelligence Tools: Exposure to BI platforms such as Tableau, Power BI, or similar tools for data visualisation and dashboard development.

• Insurance Domain Expertise: Understanding of key metrics used in insurance reporting, with exposure to Lloyd's and London market practices will be highly valued.

About Us | Our Culture | What It's Like to Work Here