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Senior ServiceNow Developer

The Hartford

4.5

(69)

Multiple Locations

Why you should apply for a job to The Hartford:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2022
  • 4.5/5 in overall job satisfaction
  • 4.4/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 87% would recommend this company to other women
  • 90% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.
  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.
  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.

    • #R2418759

    Position summary

    on and troubleshooting of items in the incident queue, as well as researching ServiceNow functionality as required.

    Responsibilities:

    • Partner with business stakeholders to understand requirements and develop solutions within the ServiceNow platform following best practices

    • Configure and develop customizations to various applications within ServiceNow such as Service Catalog, ITSM, Asset Mgt, CSM, GRC, Vulnerability, BCM, SamPro, Portal, Workspaces

    • Proven ability to automate business requests utilizing Service Catalog, Flow Designer/IntegrationHub and workflow/orchestration

    • Utilize Agile methodology and the ServiceNow Agile application

    • Provide functional and performance testing

    • Establish and manage integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services and custom REST APIs

    • Import data into ServiceNow utilizing Scheduled Jobs, Flows, Import Sets and Transform maps

    • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each

    • Research and apply available ServiceNow hotfixes, patches and upgrades while ensuring configurations and customizations function as expected

    • Manage incidents/problems related to the ServiceNow platform

    • Identify, analyze and resolve data and system issues of intermediate complexity

    • Develop, validate and execute comprehensive test plans

    • Provide mentorship for other developers

    • Provide guidance to process owners and users

    Qualifications:

    • A minimum of 5+ years developing within ServiceNow

    • Fundamental understanding of ITIL business processes

    • Experience with ITSM, Service Catalog, Asset Management, SamPro

    • Nice to have: Vulnerability, BCM, GRC

    • Experience working closely with others to capture business requirements, translate them into technical specifications and develop them within ServiceNow

    Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

    This role will have a Hybrid work arrangement, with the expectation of working in an office 3 days a week (Tuesday through Thursday).

    Compensation

    The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

    $108,800 - $163,200

    Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

    About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

    Why you should apply for a job to The Hartford:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2022
  • 4.5/5 in overall job satisfaction
  • 4.4/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 87% would recommend this company to other women
  • 90% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.
  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.
  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.