SIU Desk Investigator - Employee Benefits

The Hartford

4.5

(70)

Naperville, IL

Why you should apply for a job to The Hartford:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 76% say women are treated fairly and equally to men
  • 87% would recommend this company to other women
  • 90% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.
  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.
  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.
  • #R2521595_Naperville

    Position summary

    ews and obtaining recorded statements by phone. Interaction is expected with claimants, employers, and other professionals on a routine basis. Excellent interpersonal, communication and interview skills as well as computer-based researching proficiency are required. The role also involves liaising with claim personnel to promote fraud awareness and quality SIU referrals.

    • Review SIU disability referrals for desktop investigative potential. Initial assessment will include detailed reviews of appropriate claims utilizing a variety of background search tools.
    • Develop, implement, and oversee effective investigative strategies to support the accurate and timely resolution of disability claims by the Company. Routinely interact telephonically with claimants, employers, and providers to gather information as part of the investigation. Excellent interpersonal, communication and interview skills are required. Must understand and exhibit appropriate investigative behaviors and methods while handling all aspects of a claim under investigation.
    • Act as SIU liaison with Disability Claim Operations, promoting fraud awareness and quality SIU referrals. Provide support to claims partners and other departments within the Company, which may include participation in developing & presenting training at the direction SIU Management.
    • Continually enhance investigative skills and understanding of emerging issues impacting Group Benefits claims.

    Job Qualifications:
    Minimum of 3 years insurance claim handling experience required. Long Term Disability claim experience preferred.
    SIU and/or law enforcement experience preferred
    College degree with criminal justice emphasis preferred
    Solid understanding of SIU or relevant claim processes, practices and applicable laws and regulations
    Consistent high level of performance and achievement over career span
    Ability to lead without having formal authority and to work both independently and in a team environment
    Ability to manage multiple priorities in a challenging and fast-paced environment
    Strong analytical and research skills
    Demonstrated fraud awareness and aptitude
    Effective interviewing and communication skills (written and verbal)
    Proven ability to build strong partnerships across segments and function
    Customer centricity

    This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

    Compensation

    The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

    $69,600 - $104,400

    Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

    About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

    Why you should apply for a job to The Hartford:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 76% say women are treated fairly and equally to men
  • 87% would recommend this company to other women
  • 90% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.
  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.
  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.