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Small Commercial Insurance Call Center Sales Support Specialist

The Hartford

4.5

(70)

WY (Remote)

Why you should apply for a job to The Hartford:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2022
  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 76% say women are treated fairly and equally to men
  • 87% would recommend this company to other women
  • 90% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.
  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.
  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.

    • #2348

    Position summary

    ULE**

    This role can have a Hybrid or Remote work schedule.

    Candidates who live near one of our office locations (Charlotte, NC | Clinton, NY | Hartford, CT | San Antonio, TX | Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Monday and Friday will be worked from your remote home office.

    Candidates who do not live near an office will have a remote work schedule worked from your remote home office, with the expectation of coming into a physical office as business needs arise.

    Training Program:

    • Start Date: 3/30/2026

    • Hours: Monday-Friday 10:30-7:00 pm EST

    • Duration: 2 weeks (apx. End date is 4/17)

    • Please note that time off during training is not accommodated.

    Post-Training Schedule:

    • Eastern: Monday-Friday 10:30 am - 7:00 pm EST

    • Central: Monday-Friday 9:30 am - 6:00 pm CST

    • Mountain: Monday-Friday 8:30 am - 5:00 pm MST

    • Pacific: Monday-Friday 8:30 am - 5:00 pm PST

    RESPONSIBILITIES

    • Partners with the Inside Sales Team in the sales acquisition process. Builds leads, accepts inbound calls, assigns leads, and schedules call-backs to small business owners. No cold calling is performed.

    • Puts the customer first by building strong relationships, being responsive to the customer (including through online chat), follows up on open quotes, closes the sale and communicates outcomes to the Inside Sales Team.

    • Positions and sells The Hartford's value proposition including its long standing history, payroll deduct billing model and additional coverages.

    • Supports a high performing sales culture. Acts with confidence, operates nimbly, prioritizes and manages daily work activities.

    QUALIFICATIONS

    • Natural selling skills with the ability to influence and persuade, along with competitive nature and strong desire to win required

    • Call center experience preferred

    • Personal Insurance and/or Small Commercial Insurance experience a plus

    • Comfort and confidence in balancing inbound sales calls from a queue, along with outbound and email communications to close sales

    • Goal oriented and metric focused

    • Outstanding organization, desk management, time management and computer skills

    • Bilingual (Spanish Speaking) a plus

    Compensation

    The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
    $48,071 - $72,107
    Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

    Why you should apply for a job to The Hartford:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2022
  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 76% say women are treated fairly and equally to men
  • 87% would recommend this company to other women
  • 90% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.
  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.
  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.