Office & Experience Coordinator

Job responsibilities**

• Provide excellent customer service to Thoughtworkers and external visitors to support them whilst using the space (technology, facilities etc).

• Assist logistics in regarding to onboarding and offboarding of Thoughtworker devices (both internal and client).

• Troubleshoot and fix building maintenance and technology issues (such as Zoom rooms, building maintenance issues etc).

• Ensuring appropriate supplies are available within the space to support the current and planned usage (such as stationary, catering etc).

• Provide first level support to Thoughtworkers with processes such as Travel booking, facilities use, collaboration tools, device usage.

• Record and maintain information in appropriate systems relating to health & safety, maintenance, sustainability, asset management.

• Execute on event management plans developed jointly with other team members for external events, meetups or client workshops (being on site to support the setup, execution and pack up of events).

• Work with other Workplace Operations & Experience team members to deliver plans for regional projects across real estate and connection and engagement activities.

Job qualifications

Technical Skills

• Experience and exposure with the operations of running an office environment and events (in person and virtual).

• Basic knowledge of device and SaaS technologies (MacOS & Apple devices; collaboration tools Eg: Zoom, Google Workspaces).

• Willingness to learn workplace technologies (with support).

Professional Skills

• Customer service mindset.

• Ability to solve problems to be able to deliver a solution with support.

• Willing to learn new concepts and expand on their technical depth and share those learnings with the team.

• Able to pick up ideas and concepts quickly and give them a try.

• Flexible and collaborative.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Job Details

Country: Australia
City: Sydney
Date Posted: 11-21-2024
Industry: Information Technology
Employment Type: Fixed Term

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

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