2026 Integrated Customer Experience (ICX) Internship

Toyota North America

4.2

(18)

Plano, TX

Why you should apply for a job to Toyota North America:

  • 4.2/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Women Influencing and Impacting Toyota (WIIT) employee resource group, with 14 chapters across North America,
  • SuccessShare, a sponsorship program designed to prepare the next generation of women leaders at Toyota.
  • Toyota paid maternity leave provides up to six to eight weeks of 100% paid leave, depending on method of delivery.
  • #TOYOUS10318550EXTERNALENUS

    Position summary

    ves throughout division

    • Support Toyota Dealers with their parts sales operations (internal, wholesale, & counter sales)

    • Support field accessory programs and sales

    • Support manufacturing and deployment of Toyota vehicle accessories

    • Increase e-commerce parts sales and platform engagement via TPCO

    • Service & Collision Operations

    • Support Toyota dealers in service operations related activities ( e.g. Toyota Express Maintenance)

    • Provide business operations support and education for collision center operations

    • Retention Strategy & Operations

    • Develop and maintain strategies to retain customers after they purchase a vehicle (e.g., ToyotaCare )

    • E volve Toyota 's brand engagement and retention via our dealership's customer experience, online platforms and marketing efforts.

    What you'll be doing

    Program development:

    • Toyota Care - ToyotaCare Website

    • Certified Collision - Certified Collision Website

    • Express Maintenance - Toyota Express Maintenance Website

    • Toyota Accessories - Toyota Accessories | Genuine Toyota Accessories Website

    • Toyota Parts Center Online - Toyota Parts and Accessories - Official Online Store Website

    • Project management and support:

    • Marketing

    • Event Planning

    • Business Development

    • Perform financial analysis to identify ROI opportunities

    • KPI tracking & visualization

    • Presenting your projects to all levels of Toyota Team Members

    Who we're looking for

    Toyota's ICX team is looking for a passionate and highly motivated Summer Intern.

    Reporting to Managers across our division, the primary responsibility of this position is to provide analytical, strategic, and administrative support to a variety of department initiatives. This Team Member will have specific project management assignments, and the opportunity to grow themselves and our company by participating in ICX and enterprise-wide activities.

    We are looking for a customer focused , high energy, outgoing and highly engaged team member that is eager to learn and has a positive attitude that helps them build good relationships.

    Required Qualifications

    • Must be 18 years of age or older

    • Must have reliable transportation

    • Willingness to relocate to work location

    • Must have the right to work in the United States and not require Toyota sponsorship for immigration-related employment ( including, but not limited to H-1B, O-1, E-3, H-1B1, TN, or F-1 OPT extension) now or in the future

    • Minimum GPA of 2.7 or higher

    • Must have completed at least one full academic year at a two- or four-year college or university post-high school (sophomore standing or above)

    • Currently enrolled in a full-time, accredited degree program (this includes both two-year and four-year colleges) studying in a business discipline or related field , such as :

    • Marketing

    • Sales

    • Business Administration

    What we'll bring

    During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

    • A work environment built on teamwork, flexibility and respect

    • Professional growth and development programs and opportunities

    Belonging at Toyota

    Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

    Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

    Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected] .

    Why you should apply for a job to Toyota North America:

  • 4.2/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Women Influencing and Impacting Toyota (WIIT) employee resource group, with 14 chapters across North America,
  • SuccessShare, a sponsorship program designed to prepare the next generation of women leaders at Toyota.
  • Toyota paid maternity leave provides up to six to eight weeks of 100% paid leave, depending on method of delivery.