Innovation & Automation Supervisor

offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we're looking for

Toyota's Innovation and Automation team is looking for a passionate and highly-motivated Innovation & Automation Strategy Supervisor.

The primary responsibility of this role is the design, implementation, and day-to-day administration of the Customer Experience Document Services project. This position will serve as the business lead working in conjunction with Business Product Owner and Technical Product owner to direct technical factory team(s) using Agile methodology and scrum practices to determine the strategy/product vision of assigned areas through feature definition, prioritization, positioning, data analytics, user research, testing, implementation, and post-implementation support. The Analyst will create business value analysis for assigned projects including Business Case, Cost Benefit Analysis and Value Capture Analysis.

Reporting to the Innovations & Automations Product Owner for Customer Experience - Document Services, the person in this role will support the Innovation & Automation Strategy Team's objective to lead the development and implementation of new business capabilities to deliver servicing letters/forms including documenting business requirements, creating JIRA user stories and requirements, troubleshooting, creating user documentation, testing, and training support as assigned.

What you'll be doing

• Develop, maintain and communicate timely project updates in collaboration with the team.

• Lead the scrum and development teams in self-organization.

• Proactively seek input and collaboration with all stakeholders to gain buy-in for the strategy and roadmap that effectively influences peers and senior management.

• Create buy-in for the product vision both internally and with key external partners.

• Develop user experience goals, stories and requirements that will be used to drive product specifications.

• Identify and communicate with all impacted parties to ensure transparency.

• Proactively identify and resolve impediments that may impair the team's ability to meet strategic, financial, and technical goals.

• Coach and develop Innovation & Automation Specialists to be successful within TFS. Assess and coach to form/letter technology systems, technology requirements, and resources to support form/letter development content.

What you bring

• Ability to build relationships with a broad audience both internal and external to TFS (Toyota Financial Services)

• Strong organizational and stakeholder management skills.

• Strong attention to detail.

• Ability to work collaboratively with other team members

• Ability to collaborate and influence across all levels of leadership

• Strong verbal, written, and analytical skills

• Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, Teams, etc.)

• High school diploma with four years of relevant operations experience

Added bonus if you have

• Working knowledge of applications such as Adobe Experience Manager Interactive Communications. Jira, Confluence, qTest, Lucid.

• 1-2 years of experience in Agile product management.

• Kaizen/Process Improvement Project experience

• Experience translating business strategy and analysis into consumer-facing digital projects preferred

• Additional Certifications: Scrum/Scrum Master certificate, Agile certification

• Bachelor's degree

What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect

• Professional growth and development programs to help advance your career, as well as tuition

• reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution froToyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more

• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

• Relocation Assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected] .