Senior Cloud Operations Engineer (AWS)

offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we're looking for

Toyota Financial Services is seeking a Senior Cloud Operations Engineer to join our Technology Operations Center (TOC). This role is hands-on and focused on ensuring the stability, reliability, and performance of our AWS-hosted platforms. You will lead troubleshooting during outages, provide deep operational support for cloud services, and collaborate closely with engineering teams to improve platform resiliency.

What you'll be doing

• Act as a lead responder during major incidents, coordinating resolution efforts across teams.

• Provide deep operational support for AWS cloud services (EC2, S3, RDS, Lambda, VPC, Route 53, Kubernetes).

• Lead root cause analysis and drive corrective actions to improve reliability and prevent recurrence.

• Monitor and optimize cloud systems using tools such as CloudWatch and Dynatrace.

• Develop automation scripts and Infrastructure-as-Code (Terraform, CloudFormation, CLI) to reduce manual tasks and improve efficiency.

• Partner with platform engineering teams to ensure seamless transitions of new services to operations.

• Maintain and improve operational documentation, runbooks, and incident processes.

What you bring

• Proven hands-on experience supporting AWS environments in production.

• Strong incident response and troubleshooting skills (Linux, Windows, networking).

• Advanced knowledge of AWS services: EC2, S3, RDS, Lambda, VPC, Route 53, Kubernetes.

• Proficiency in Infrastructure-as-Code tools (Terraform, CloudFormation) and scripting (Python, Bash, PowerShell).

• AWS Certified Solutions Architect or equivalent practical experience.

• Familiarity with observability and monitoring tools (Dynatrace, CloudWatch).

• Strong understanding of ITSM and major incident management processes.

Added bonus if you have

• ITIL Foundation Certification.

• AWS Certified DevOps Engineer certification.

• Experience with Docker and containerization tools.

• Familiarity with Elasticsearch, Logstash, Kibana (ELK stack).

• Experience with cloud security best practices.

What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more

• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

• Relocation assistance (if applicable)

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Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected] .