Service Training Specialist

ning classes and providing educational and technical support to the schools of the Toyota Technical Education Network (T-TEN). This position maximizes customer loyalty by ensuring that dealers have staff fully trained to provide "fix-it-right-the-first-time" service.

The STS provides scheduling input to the Service Training Supervisor. The STS also provides technical support to district service & parts managers (DSPM) and field technical specialists (FTS). The STS collects records of technical training, and monitors training and certification status for the region; responsibilities include maintenance of shop, training vehicles, technical equipment, and planning & implementation of the bi-annual Quality Champions event at the regional level. This person has a liaison role with TMS on technical and training issues.

What you'll be doing

• Preparation for and delivery of Toyota technical training courses

• Assistance with curriculum development

• Thorough understanding of all training course content

• Toyota training programs and policies

• Educational and technical support to the schools of the Toyota Technical Education Network (T-TEN)

• Technical support to regional department personnel.

• Some overnight travel will be required

What you bring

• Detailed knowledge of automotive technology required

• Strong written and verbal communication skills

• Classroom Instructor and classroom/lab skills

• Thorough understanding of all training course content

• Technical analysis, problem-solving skills

• Experience in automotive repair and instruction

• ASE Master Technician certification and Advanced Engine Performance Specialist certification (in all 8 areas and L1)

• Proficiency in Microsoft Office programs (Word, Excel, PowerPoint and Outlook)

• Bachelor's Degree preferred or extensive experience in a Technical Training capacity

• Ability to commute to our satellite office 4008 s 23rd st Phoenix AZ.

• Ability to travel up to 10% to our Denver Regional Office.

Added bonus if you have

• Proficiency in Access a plus

What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Flextime and virtual work options (if applicable)

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more

• Tax-Advantaged accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected].