Technical Training Strategy Analyst

Toyota North America

4.2

(18)

Plano, TX

Why you should apply for a job to Toyota North America:

  • 4.2/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Women Influencing and Impacting Toyota (WIIT) employee resource group, with 14 chapters across North America,
  • SuccessShare, a sponsorship program designed to prepare the next generation of women leaders at Toyota.
  • Toyota paid maternity leave provides up to six to eight weeks of 100% paid leave, depending on method of delivery.
  • #TOYOUS10301847EXTERNALENUS

    Position summary

    data for field training, technician development (T-TEN, TECS Elite), collision technical training, and support a strategic alliance with the field training centers.

    Reporting to the Technical Training Manager, the person in this role will support the Technical Training Department's objective to research, develop and report on industry-leading technical training course curriculum and certification for Toyota and Lexus Service Technicians, collision technicians, and technician development (T-TEN, TECS Elite).

    What you'll be doing

    • Develop and provide visualization (reports and dashboards) for key performance indicators and key data for field training, technician development (T-TEN, TECS Elite), and collision technical training to Toyota regions, Lexus Areas, Private Distributors, and upper management.

    • Kaizen visualization utilizing different tools such as CSOD, Power platforms, and RPA

    • Support strategic development of short and long-term technical training strategies for Toyota and Lexus technical training programs, technician development (T-TEN, TECS Elite), and collision technical training

    • Support and develop a strategic alliance and communication with Toyota Regions, Lexus Area offices, Distributors, and other internal and external stakeholders to support technical training strategies

    • Collect and visualize key technical training development data to visualize and support technical training goals and objectives.

    Additional responsibilities include:

    • Support budget reporting

    • Support service technician recognition objectives and activities

    • Support new certification projects

    What you bring

    • Bachelor's degree or higher or 3+ years of equivalent professional work experience in data analysis and visualization of data

    • Working experience with Power BI, including data importation, slicer manipulation, report creation and troubleshooting

    • Experience gathering large data sets and creating reports to visualize data, including presenting out to all levels of management

    • Experience developing solutions for report creation and data visualization in situations where output was not originally available

    • Project management experience, including developing project timelines and tracking

    • Proficiency in Microsoft Excel

    • Proficiency in Microsoft PowerPoint

    Added bonus if you have

    • Working knowledge or understanding of Automotive Technician and/or Collision Certification Program

    • Working knowledge or understanding of Automotive OEM technician education programs

    • Experience interpreting and understanding technical information related to automotive systems

    • Experience with budget management such as monthly tracking and usage

    What we'll bring

    During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

    • A work environment built on teamwork, flexibility and respect

    • Professional growth and development programs to help advance your career, as well as tuition reimbursement

    • Team Member Vehicle Purchase Discount

    • Toyota Team Member Lease Vehicle Program (if applicable)

    • Comprehensive health care and wellness plans for your entire family

    • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

    • Paid holidays and paid time off

    • Referral services related to prenatal services, adoption, childcare, schools and more

    • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

    • Relocation assistance (if applicable)

    Belonging at Toyota

    Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

    Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

    Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected] .

    Why you should apply for a job to Toyota North America:

  • 4.2/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Women Influencing and Impacting Toyota (WIIT) employee resource group, with 14 chapters across North America,
  • SuccessShare, a sponsorship program designed to prepare the next generation of women leaders at Toyota.
  • Toyota paid maternity leave provides up to six to eight weeks of 100% paid leave, depending on method of delivery.