Business Intelligence Analyst

us marketing campaigns, channels, and granularities. We have a flat team structure and you will soon find yourself communicating directly with Senior Leadership.

About the role

In this role, you'll work closely with Zillow's Marketing leadership teams to discover deep insights about the customer funnel through best-in-class visualizations and deep-dive analytics. This role's main objective will be to influence business strategy and to build out analytics roadmaps. More specifically, this role will:

• Complete ad hoc analysis for key marketing and product stakeholders

• Create compelling, clear, and powerful visualizations of our data

• Develop content and deliver key strategic insights to the executive audience via Business and Metrics review meetings

• Understand marketing goals, and provide thought leadership in creating, maintaining, and documenting a robust set of metrics to monitor day-to-day bug detection and long-term business performance tracking

• Proactively identify areas of opportunity in the new construction business funnel, operational processes, and product suite to drive worthwhile outcomes

• Collaborate with product and engineering teams to discuss problems, design analytics framework, pull in the most relevant data for marketing, and develop solution

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

We're searching for a Business Intelligence Analyst who has:

• 3+ years of professional experience in quantitative data analysis and complex problem-solving.

• Strong proficiency in SQL, Tableau, and Excel. Must have some understanding of how data pipelines function.

• Business Acumen & Collaboration:

  • Strong business sense, with the ability to connect customer challenges directly to business strategy.
  • Demonstrated ability to work cross-functionally and influence business partners to establish realistic goals and prioritize data-driven solutions.

• Analytical & Communication Skills:

  • Expert-level analytical and problem-solving abilities, including statistical analysis, data querying (SQL), and creating impactful visualizations (Tableau).

  • Superb communication skills and a "strong storyteller" ability to distill complex issues and detailed analysis into simple, structured frameworks with clear, concrete action plans. Translating analyses into presentations is key.

Nice to have:

• Knowledge of a coding language (e.g., Python/R) is a plus, but not essential.

• Proactivity & Stakeholder Engagement:

  • Strong communication skills, a self-starter mentality, and the ability to take initiative and independently drive projects forward.
  • Must be able to proactively engage with stakeholders. Experience in consulting or client-facing roles would be a good fit.

• Strategic Impact (Unique to the Role):

  • This role will be the BIA on the team, providing much-needed capability for creating fast insights and strategic recommendations (the current team focuses primarily on models and lacks the muscle for small-scale strategic analysis).

  • Must be a strategic thinker, capable of generating insights and independently solving ambiguous problems.

Get to know us

At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.