Diversity of ideas, thoughts and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every employee feels engaged and included makes us safer, stronger and more successful. We encourage, honor and celebrate differences in our employees, including race, gender, spiritual practice, ethnicity, age, nationality, military/veteran status, sexual orientation, physical capabilities, education and personal style to name a few. Diverse employees make us more successful in serving our very diverse customers across the country.
At American Water, we have more than a job — we have a purpose. We provide essential water and wastewater services to more than 15 million people everyday, services which are vital to daily life. We work safely and ethically. We take great pride in what we do and work hard to realize our vision — Clean Water For Life.
Our values, culture, compensation, benefits, health and wellness programs, training and development opportunities comprise what we call myValue Plan. Examples of myValue Plan include:
Benefits: American Water offers a competitive benefits program for employees and their eligible dependents which include medical, prescription drug, dental, vision, flexible spending accounts (Health and Dependent Care), employer paid life/disability insurance, voluntary life insurance, Healthy Solutions incentive based wellness program, employee assistance program and educational assistance.
401(k) Savings Plan and Defined Contribution: American Water provides eligible participants with the opportunity to save for the future through participation in a 401(k) Savings Plan.
Healthy Solutions Program: To encourage employees to live a healthy lifestyle, American Water offers an award-winning wellness program to employees and their families. The program was designed to provide support and encouragement needed to be healthier every day as a means of managing stress, exercising, eating well and promoting weight management as well as avoiding illness and increasing both strength and stamina.
Tuition Reimbursement: American Water’s Tuition Reimbursement Program encourages and supports employees who enroll in college, university, and technical school courses in order to gain specific knowledge or in order to obtain an associate’s, bachelor’s, master’s, doctoral, or technical degree. American Water will reimburse tuition costs up to $10,000 per employee per year for education costs that are approved by the Company.
Employee Assistance Program: American Water offers counseling services to employees or their eligible dependents in areas such as marital/family/parenting/work relationships, alcohol/drug or other addictions, or depression, anxiety, grief, stress or other emotional issues. Virtual work life and wellness resources are offered and are limitless as a means of providing support and information that employees or their loved ones may need from everyday challenges to major milestones.
ESPP: American Water’s Employee Stock Purchase Plan (ESPP) allows employees to share in the success of the company, participate in the stock market and become a company shareholder at a 10 percent discount.
Scholarship program: American Water awards scholarships to college-bound children of full-time company employees. Any child of an employee applying to an accredited college for admission as a full-time freshman is eligible to apply for a James V. LaFrankie Scholarship based on scholastic achievement and extracurricular activities.
Employee Discounts: American Water offers a free perks platform offering over 30,000 unique discounts and the ability to integrate a suite of tools designed to improve workplace culture.
Led by a female CEO at headquarters near Philadelphia, American Water employs 6,900 dedicated professionals who provide drinking water, wastewater and related services to households and businesses in 46 U.S. states and Ontario, Canada, as well as a dozen military bases. Founded in 1886, four women and four men comprise the company board of directors.
Safety, trust, environmental leadership, teamwork and high performance define our values — a culture where every employee contributes and lives up to her potential. We base our success on our employees enjoying a vested interest in the business. As a part of our team, you will help make a great company even better — in doing so, American Water will reward your endeavors.
In an April 2018 Business Journal article, CEO Susan Story explained how and why companies select female chief executives:
“We all came from the ground up, we worked in power plants, worked in operations,” she said, stressing the power of a STEM degree. “If you have the credentials, the education and you work in the field like everybody else, it becomes less of an issue if you’re female or a minority. You go through the same steps everyone else does.”