We're pet people AND people people here at Chewy. You'll always be empowered to develop meaningful connections with a diverse group of Chewtopians (our Team Members) through our Team Member Resource Groups, and celebrate inclusivity with various company events, programs, and activities, year-round. Our talented teams have helped create an award-winning culture where you'll be inspired to build, grow and unleash your fullest potential.
Chewy has won awards for:
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Our Chewy Team Member Resource Groups (TMRGs) play a key role in driving awareness, engagement, and advocacy of matters impacting team members at Chewy, as well as promoting opportunities for connection, development, and business improvements.
With our Women’s Advancement & Advocacy Group (WAAG), we're centered on creating an inclusive environment of women and allies in which all team members can thrive in their careers, network with experts and peers, help develop the next generation of talent and position Chewy as an industry-leading workplace by providing equitable access to information, connections, and resources for women across the organization.