Women's Job Satisfaction (5=very satisfied)
Customer Service Representative
The company lacks clear communication with employees regarding expectations and daily work tasks. Training is minimal before being put on the phones, and the product line is constantly being changed without informing customer service. It makes it very difficult to know exactly what is and isn't available to recommend to the customer. The website is constantly having errors, and you will likely have to deal with a significant number of IT issues that remain unresolved. You won't get to take your breaks with other employees, and your lunch break is staggered, so you will eat alone every day. No sick leave for hourly employees, and no vacation time at all for your first year. No medical, dental or 401K matching. Don't count on any benefits while you work for Blade-Tech Industries.
Job Satisfaction Level
Typical Hours (per day)
Are Women and Men Treated Equally?
Took Maternity Leave Here? (Weeks)
One Thing Employer Could Improve
Recommend to Women?