Employee Reviews
(Winged ratings measure job satisfaction on scale of 1 to 5)

Anonymous shared this review of Help Scout, United States on Aug 31st, 2021
"The leadership team is now majority women, and there is a lot of support for flexible work.
The parental leave policy could be more generous - while 12 weeks paid is generous by US standards, it is not by worldwide standards. As a fully remote company and B Corp, Help Scout should be leading the conversation on things like that. "
Are women & men treated equally?
"Yes"
Does the CEO support gender diversity?
"Yes"
One thing Help Scout can improve?
"Not much; it's a great place to work"
Level of Flexibility
1
2
3
4
5
Work-Life Friendly Attributes:
Hours, Culture, Policies
Is paid parental leave offered, and if so, how much?
"Yes"
12 Weeks Paid | 0 Weeks Unpaid
Would you recommend Help Scout to other women?
"Yes"
How supportive is your manager?
1
2
3
4
5
Which benefits are offered?
Parental leave, Pension, Health care
Want to submit a response?

Anonymous shared this review of Help Scout, United States on Oct 8th, 2020
"In real time, it’s hard to be sure what’s sexism and what’s you. It’s not overt like your boss hitting on you and then demoting you to secretary. It’s your boss describing your assertiveness as too assertive, and suggesting you might be better suited for an operational role. "
Are women & men treated equally?
"No"
Does the CEO support gender diversity?
"No"
One thing Help Scout can improve?
"Other"
Recent Salary
$100k-$150k
Recent Bonus
$0
Level of Flexibility
1
2
3
4
5
Work-Life Friendly Attributes:
Policies
Is paid parental leave offered, and if so, how much?
"No / Unsure"
Would you recommend Help Scout to other women?
"No"
How supportive is your manager?
1
2
3
4
5
Which benefits are offered?
Pension, Health care
Want to submit a response?