(Winged ratings measure job satisfaction on scale of 1 to 5)
"I feel respected and valued. Able to share my opinion and recommendations."
"Diversity and Inclusion are at the top of the list for this company, including many opportunities for women. "
"I definitely would recommend Lumen to other women. I feel respected, supported and empowered to achieve my career goals. "
"I feel heard, respected and valued in my role. While I do work with a lot of men (many historically male occupations and a historically male industry) I am treated fairly, equitably, and as part of the team. I am rewarded for my work and accomplishments. I'm held to a very high standard and likewise, I have high standards for myself and others. I love my job, the people that I work with, and I love all the innovative things Lumen has done to make it a great place to work. My true favorite is our Survivor Benefit, but I also especially love our "focUS on YOU" program --- "what's the one thing we can do to help you feel more engaged?" The individualized, personalized approach is awesome! "
Anonymous shared this review of Lumen , United States on Jul 16th, 2021
"Be sure to negotiate your title, top pay and PTO before accepting a position. You may very well be at that for quite some time."
Anonymous shared this review of Lumen , United States on Jul 9th, 2021
"The sky's the limit here at Lumen, but you have to take the throttle to get where you want to go."
"The benefits at Lumen are fantastic for all employees but especially working moms. Benefits include fantastic programs like MilkStork, 12 weeks paid leave and at the Broomfield office there is a lactation room available. The lactation room has multiple tables with outlets, a sink, a fridge and many supplies in case you forget something one day. It makes the working mom balance a little easier. "
"The benefits are very good here. There is a culture of inclusivity. There is also room to grow within the company. "
Anonymous shared this review of Lumen , United States on Jun 4th, 2021
"They do not give across the board merit raises, it's up to your management. I know of someone who is told they are doing a great job and receives more work on a regular basis yet hasn't had a merit raise in several years. Make sure you have management that will have your back. "
Anonymous shared this review of Lumen , United States on Jun 1st, 2021
"A well run company that is making the right moves towards diversity and inclusion. There is a decent level of female representation in management, including upper management. Lumen responded well to the pandemic in terms of employee support and offers excellent work-life balance. I could happily work here for the next 20 years. "
Anonymous shared this review of Lumen , India on Jun 1st, 2021
"I started my career with Lumen and it has truly made me grow in all aspects. The culture is helpful and collaborative, I have never felt at any time that there is any difference of treatment for anyone. Lumen pushes me to do more and think more "
"You will have plenty of opportunity for training and can expanding your expertise. However if you want to grow in terms of pay or title, you will need to move around to move up, even if you aspire only to be the highest level individual contributor. If you are an individual that wants deep roots in a particular area you will find that your title and pay will stagnate if you stay in one place long."
"One of the main reasons I LOVE working at Lumen is that I truly believe my Leaders have my best interest at heart. They have created an environment that I have found rare since working in the corporate world, a workplace and work that that I find fulfilling. My leaders give clear directions and always provide feedback on ways I can be more successful and improve. They are nurturing and caring. "
"Every day is different, exciting and evolving! Able to express yourself."
"Respectful culture, different viewpoints are valued, strong focus on diversity. Development is always available and resources are plentiful. "
"Lumen has great policies regarding work life balance. There are also many opportunities for additional training."
"The flexibility to work and attend school events is supported."
Anonymous shared this review of Lumen , United States on May 20th, 2021
"Excellent employer that supports diversity, inclusion and belonging and mentoring opportunities for women to move into leadership roles. "
Anonymous shared this review of Lumen , India on May 19th, 2021
"Constantly updating itself as a company and bringing good thing to workplace"
"This is not an easy place for anyone to work due to the constant org changes, mergers, acquisitions. Be flexible, patient (with yourself & others) and ready for continuous learning"
"Make sure to build relationships internally with other women, Lumen needs to continue to promote women and POC into leadership positions to change the culture from old boys network utility company to progressive technology company. "
"Lumen is working hard in diversity/inclusion & could improve in wellbeing"
"The company may support women, but sometimes you have to be mindful of other individuals who may not be."
"Make sure that you are taken care of up front with your pay as you will not receive consistent raises in this company."
"Awesome workplace for women, I absolutely love working here. I hope others say the same. "
Anonymous shared this review of Lumen , United Kingdom on May 18th, 2021
"Don't be afraid to share your desired career path with seniors. Ask for support and guidance to get you there."
"Lumen celebrates diversity and helps to promote women. We do have employee resource groups (ERG) for diversity and inclusion. It’s not like the old days when it was strictly a boys club. We have women in top leadership in various areas of the company. The culture is positive and has changed dramatically over the past few years. It’s a great place to work. "
"Lumen is putting time, money, effort and expertise into making a diverse, welcoming work place. Although we haven't fully arrived, that is the positive direction it is heading."
Anonymous shared this review of Lumen , United States on May 17th, 2021
"The job can be stressful at times, but I love my job."
"Lumen is a great place to work! I have never felt like I have missed out on an opportunity just because I am a woman. Lumen has many women in all types of leadership roles. "
"Lumen understands the demands of a working mom and allows you the opportunity to get your work done while also being able to fulfill the responsibility of raising children and having a family. As long as the work gets done, you can do it when it works for you. "
"Lumen absolutely supports women! Company culture and benefits have shifted over the years, and especially through COVID, providing more workplace flexibility and trust in it's employees. Milk stork program, flexible time off, and wonderful leadership makes it a great place to work while also having a home/family life. "
"As a working mother (including a new puppy), wife, business leader I love that the Company supports my many hats by allowing me flexible time off. That means when I need to attend a soccer game, drop puppy off at vet or just live life - I am encouraged to live life and still able to make amazing happen at work! "
"While things do vary by organization the company has several women in leadership positions and seems to be committed to adding more diversity at all levels. In my last position my Director, VP and P were all women."
"There will always be rough days, but when you step back and look at your job, and can see or site the benefits of working here, you know you found a great place to stay and work forward in. "
Anonymous shared this review of Lumen , United States on May 11th, 2021
"Company and it's leaders in most departments are committed to diversity, inclusion, and belonging. There are also great mentors "
Anonymous shared this review of Lumen , United Kingdom on Mar 22nd, 2021
"It's a great place to work for a few years. You will get opportunities for growth, learning and development is encouraged and well supported. You can then go elsewhere to seek promotions. "
Anonymous shared this review of Lumen , United States on Sep 7th, 2020
"The company is working to increase diversity and inclusion, but currently many technical parts of the company have significant gender bias and discrimination. Be prepared to accept the glass ceiling or else find the areas where women are allowed to break through it."
Anonymous shared this review of Lumen , United States on Feb 18th, 2020
"Run away. Think of it like an internship and collect the experience you need but don't expect a rewarding future. Alot of contractors do work from home full time which is great for Moms but you are siloed and paid poorly for the pleasure."
Anonymous shared this review of Lumen , United States on Dec 20th, 2019
"Be cautious in how you voice interest in furthering your career or inquiring about salary increases. "
Anonymous shared this review of Lumen , United States on Nov 13th, 2019
"It is a very fulfilling mission to work in this nonprofit,"
Anonymous shared this review of Lumen , United States on Nov 6th, 2019
"Make sure you wear pants suits because they only promote men."
Anonymous shared this review of Lumen , United States on Aug 12th, 2019
"Pretty good place. Always changing. It is going through transformation this year. "
Anonymous shared this review of Lumen on Jan 4th, 2019
"Great flexibility - flexible time off, flexible dress code. Easy to maintain work/life balance."
Anonymous shared this review of Lumen on Apr 10th, 2018
"strong paternity leave policies- twelve weeks paid leave for women "
Anonymous shared this review of Lumen on Jul 22nd, 2017
"They say some of the right things but the actual culture and actions do not match."
Anonymous shared this review of Lumen on Jul 18th, 2017
"I was severely and blatantly discriminated against and with undisputable proof. My boss's boss intervened only after I engaged HR and tried to help but it was a little too late. I had been given a grossly unequal opportunity compared to my male co-worker, it was too late for me to make up for the 9 months of not having a reasonable account set to hit quota. I was basically given an account set with less than $1B potential IT spend, and my co-worker (white male - I am minority female), of similar experience, who was hired 1 month after me, was given $5B more opportunity. "
Anonymous shared this review of Lumen on Jan 26th, 2017
"The cloud organization was progressive and supportive of women. The traditional (telecom) organization was not. The 1 woman on the CTL Exec board was asked to retire. She was back-filled with a man. No other women in senior leadership roles. Cronyism from the top all the way through."
Anonymous shared this review of Lumen on Apr 18th, 2016
"The time is not flexible but they have good benefits. "
"Almost 28 years with the company tho' it's only been CTL the past 3-4 (they bought Qwest, who bought USWest, which was Pacific NW Bell). Corporate culture says diversity and fairness; reality is quite different. Without union representation, things would be much worse and there are MANY positions without union protection. Front line work forces are expected & required to do mandatory overtime, work weekends and holidays at the company's discretion. Failure to meet expectations in ANY aspect of the job results in discipline up to and including termination. Safety is being sacrificed for expediency. Proper records and engineering are being abandoned as CTL was never an regional Bell operating company (RBOC) and doesn't seem to know how to work in compliance with RBOC & federal regulations. Bonuses are a joke; mine was $200 in 2015, about $137 after taxes, and I am at top pay in my job title with excellent metrics. 401(k) matching has declined, health insurance costs have skyrocketed, but they get us new uniforms every year. There are no proactive projects; CTL seems to prefer to put out fires, not prevent them. Women in the field are becoming VERY rare-I am the last in my city. I am looking forward to retirement as soon as possible."
"Knowledge and contribution is key working at CTL. Women and men seemed to be treated fairly for reviews, promotions, etc. Women do have representation at varied levels of management."
"very long hours and forced overtime. They don't care about you getting to spend time with family. expect you to meet sales quotas but 99% of calls are billing related."