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Employee Reviews
(Winged ratings measure job satisfaction on scale of 1 to 5)
Anonymous Review Image
"The parental leave policies and sick leave policies are great. The company handbook backs you up to make sure you have the right to take the time you need to take care of your kids. ERGs promote diversity and empower women. All positions are required to interview one under represented minority and one woman prior to offering anyone the job. "
Overall Job Satisfaction:
4.0
Are women & men treated equally?
"Yes"
Does the CEO support gender diversity?
"yes"
One thing Lyft can improve?
"Improve my compensation"
Position or Department
Customer Experience Quality Specialist, Customer Service
Recent Salary
$25k-$50k
Recent Bonus
$0
Level of Flexibility
1
2
3
4
5
"Flexibility all depends on the team you work on. If you work as a Customer Experience Associate, you have little flexibility. However, salaried positions and positions that are not working directly with customers have a great amount of flexibility"
Work-Life Friendly Attributes:
Hours, Culture, Policies
Did you take Maternity leave?
"Yes"
12 Paid | 0 Unpaid
"Since my maternity leave, the policy has been updated to 18 weeks full pay"
Would you recommend Lyft to other women?
"Yes"
Anonymous Review Image
"Ensure that you have a strong grasp and understanding of what your expected work schedule will be - specifically if you will be in one of the customer support roles. Evenings or weekends for most of these roles are required, and you are unable to work from home. "
Overall Job Satisfaction:
4.0
Are women & men treated equally?
"Yes"
Does the CEO support gender diversity?
"yes"
One thing Lyft can improve?
"Improve work-life balance and policies (e.g. flex-time, limit face time)"
Position or Department
Social Media Customer Experience Associate, Customer Service
Recent Salary
$25k-$50k
Recent Bonus
$0
Level of Flexibility
1
2
3
4
5
Work-Life Friendly Attributes:
Culture, Policies
Did you take Maternity leave?
"No"
Would you recommend Lyft to other women?
"The office environment and company culture are great! Benefits with this company are amazing as well. However, it is not necessarily built for women with families or that need flexible scheduling."
Anonymous Review Image
"Don't sign up due to them not honoring bonuses. They are not driver friendly. "
Overall Job Satisfaction:
1.0
Are women & men treated equally?
"Yes"
Does the CEO support gender diversity?
"not sure"
One thing Lyft can improve?
"pay what they owe"
Recent Salary
$0-$25k
Level of Flexibility
1
2
3
4
5
"I think they should honor the bonuses "
Did you take Maternity leave?
"No"
Would you recommend Lyft to other women?
"No"
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