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Teleperformance

3.5
 
  • Overview
  • Benefits
  • Reviews (6)
  • Parental Leave
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    Reviews
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      Employee Reviews
      (Winged ratings measure job satisfaction on scale of 1 to 5)
      Anonymous shared this review of Teleperformance, United States on Jul 6th, 2022
      "Our Social Media client is spending millions to re-vamp our Boise office and introduce a work/life balance that supports the mental and physical health of their social media moderators—I love that, don’t get me wrong. However, if our social media client is concerned about our mental and physical well-being, I wish they would start by sponsoring our medical insurance benefits, because almost half of my income goes towards paying for my mediocre medical insurance plan offered by my employer (highest coverage option available to us, but still mediocre). At the end of each pay period, 46% of my monthly pay goes towards paying for my Teleperformance medical plan. I am only paying for medical coverage for myself, so I shudder to imagine what medical benefits must cost my fellow employees with children! Not only is almost half of my income going towards paying for a mediocre medical insurance plan, but unfortunately it’s the highest coverage plan offered to us (the deductible simply isn’t low enough to justify the monthly premium cost). I imagine that Teleperformance is quite a large company, so you would think they would get better deals on insurance premiums for their employees, but that is not the case apparently. Although, it does not help that Boise Teleperformance does not offer employer contributions to their employees health plans.. maybe the company could improve things by starting there. My point is that if our Social Media client it’s throwing millions of dollars at Teleperformance to ensure the health and well-being of their social media moderators, then I wish they would start with the basic necessities like quality health plan options (or sponsoring 50% of our monthly premiums for our existing insurance plans) instead of starting by building us a $50k Xbox/PS3 gaming room."
      Overall Job Satisfaction:
      3.0
      Are women & men treated equally?
      "Yes"
      Does the CEO support gender diversity?
      "Yes"
      One thing Teleperformance can improve?
      "Improve my benefits (e.g. medical, maternity)"
      Position or Department
      Social Media Moderator
      Recent Salary
      $25k-$50k
      Recent Bonus
      $0
      Level of Flexibility
      1
      2
      3
      4
      5
      Work-Life Friendly Attributes:
      Culture
      Is paid parental leave offered, and if so, how much?
      "No / Unsure"
      Would you recommend Teleperformance to other women?
      "Yes"
      How supportive is your manager?
      1
      2
      3
      4
      5
      Which benefits are offered?
      Pension, Health care

      Want to  submit a response?

      Anonymous shared this review of Teleperformance, United States on Sep 30th, 2019
      "You're very much a number. If you qualify for FMLA at least you'll have a job to return to. However many new parents can't afford to take any time off. "
      Overall Job Satisfaction:
      3.0
      Are women & men treated equally?
      "Yes"
      Does the CEO support gender diversity?
      "Not sure"
      One thing Teleperformance can improve?
      "Improve my compensation"
      Level of Flexibility
      1
      2
      3
      4
      5
      Is paid parental leave offered, and if so, how much?
      "No / Unsure"
      Would you recommend Teleperformance to other women?
      "Maybe"
      How supportive is your manager?
      1
      2
      3
      4
      5
      Which benefits are offered?
      Health care

      Want to  submit a response?

      Anonymous shared this review of Teleperformance, United States on Aug 29th, 2019
      "It is not a long term career goal. The job offers 40 hours a week and benefits. If you need a job to get you on your feet its good. Work here while you get your education, then after you graduate , be happy knowing you arent a lifer at this place. lol"
      Overall Job Satisfaction:
      2.0
      Are women & men treated equally?
      "No"
      Does the CEO support gender diversity?
      "Yes"
      One thing Teleperformance can improve?
      "Other"
      Level of Flexibility
      1
      2
      3
      4
      5
      Is paid parental leave offered, and if so, how much?
      "No / Unsure"
      Would you recommend Teleperformance to other women?
      "Yes"
      How supportive is your manager?
      1
      2
      3
      4
      5
      Which benefits are offered?
      Pension, Health care

      Want to  submit a response?

      Anonymous shared this review of Teleperformance on Jan 16th, 2019
      "Good environment at work. People are enthuasiastic and fun to be with. "
      Overall Job Satisfaction:
      4.0
      Are women & men treated equally?
      "Yes"
      Does the CEO support gender diversity?
      "Yes"
      One thing Teleperformance can improve?
      "Promote more women into leadership positions"
      Position or Department
      Customer Service Advocate, Customer Service
      Recent Salary
      $0-$25k
      Recent Bonus
      $0-$10k
      Level of Flexibility
      1
      2
      3
      4
      5
      Work-Life Friendly Attributes:
      Hours
      Did you take Maternity leave?
      "No"
      Would you recommend Teleperformance to other women?
      "Yes"

      Want to  submit a response?

      Anonymous shared this review of Teleperformance on Mar 21st, 2016
      "Lots of variety in jobs but it's up to you to push for your advancement"
      Overall Job Satisfaction:
      4.0
      Are women & men treated equally?
      "No"
      Recent Salary
      $100k-$150k
      Recent Bonus
      $10k-$20k
      Did you take Maternity leave?
      "No"
      Would you recommend Teleperformance to other women?
      "Maybe"

      Want to  submit a response?

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