Merch Team Lead

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The Merchandising Team Lead is responsible for leading a team of frontline employees to merchandise orders for key customers in a fast-paced direct store delivery environment. Position is responsible for full-time Merchandisers, whose primary set of responsibilities is to service large volume stores, such as supermarkets, Mass Merchants, etc.

This role will drive superior marketplace execution and customer service, share growth and profit performance. As the manager of full-time Merchandisers, this role will have the authority to interview, hire, train, promote, and manage all aspects of the performance of the full-time Merchandising team.

Specific management duties, include but are not limited to, interviewing, selecting, training, and scheduling Merchandisers, assessing performance against plan metrics, and providing feedback on performance on a regular basis.

Responsibilities

• Coach and lead a team of full-time merchandisers on selling and display execution, merchandising standards, and ensure accurate and timely orders are submitted

• Assign full-time merchandisers to a consistent set of large format and high-volume accounts to service on a regular basis; as needed, adjust store assignments to ensure proper service coverage for any fill-ins or backup

• Conduct 'work-withs/route rides' with frontline employees to develop their merchandising and customer service skills

• Apply knowledge of merchandising principles to drive productivity

• Brief frontline employees on scheduling and meeting productivity goals

• Anticipate potential customer issues; apply contingency planning to avoid customer dissatisfaction

• Train frontline employees and utilize Pepsi Beverage Company (PBC) processes and tools

• Interview, train, and onboard any newly hired merchandisers

• Understand cost per unit constraints when meeting customer needs

• Help employees prioritize the work and promote teamwork

• Supervise daily operations, delegate tasks and monitor progress

• Work closely with the Territory Sales Leader and Sales Representative to execute sales strategy across the merchandising team

• Solicit feedback and input from the Sales Representative working alongside the Merchandising Team as part of the regular performance review process

• Set productivity and service targets, measure performance to drive accountability

Compensation and Benefits:

• The expected compensation range for this position is between $59,400 - $92,600.

• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.

• Tier 3 relocation available if minimum requirements permit.

• Bonus based on performance and eligibility target payout is 10% of annual salary paid out quarterly.

• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.

• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications

• Bachelor's degree and/or equivalent work experience

• Minimum 2 years of leadership experience

• Ability to work a flexible schedule including early mornings, evenings and weekends

• Must be willing and able to lift up to 60 lbs. periodically

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)

• Must have a valid driver's license

• This position is limited to persons with indefinite right to work in the United States

• Safe driving record strongly preferred

• Team Spirit! We are looking for someone to inspire others

HELPFUL EXPERIENCE:

• Sales: 1 year (Preferred)

• Consumer packaged goods in a direct store delivery environment: 1 year (Preferred)

• Customer relationship management experience (preferred)

EEO Statement

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement